System Analyst 4/Testing

Job Title: System Analyst 4/Testing

Job Location: Richmond, VA

Job Type: Contract

Job Overview:

Requirement/Must Have:

• In-depth knowledge of MMIS or similar large-scale healthcare claims processing systems.
• Strong experience in analysis and manual testing.
• Ability to coordinate and direct all testing phases in a multi-vendor environment.
• Proven Agile testing experience, including planning and executing functional, integration, and regression testing within iterative sprint cycles.
• Proficiency in Teradata, including writing complex queries.
• Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic.
• Extensive experience with Azure DevOps or comparable tools for planning, tracking, and executing test activities.
• Strong experience managing UAT and defect triage calls across multiple systems and vendors.
• Strong debugging skills and ability to act as a liaison between developers and business users.
• Excellent organizational and communication skills with the ability to meet deadlines professionally and with a customer-focused approach.

Experience:

• Experience with Mainframe and DB2 testing preferred.
• Experience with IBM Cognos or similar reporting tools preferred.
• Experience testing Commercial Off-the-Shelf (COTS) applications.
• Experience supporting data conversion and integration across MES modules and COTS products.

Responsibilities:

• Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES.
• Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high-level solution approaches.
• Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance.
• Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation.
• Serve as a senior technical liaison with vendors, fiscal agents, and cross-functional teams to ensure stable, compliant FAS operations.
• Support FAS upgrades, interface enhancements, configuration changes, and system security improvements.
• Coordinate cross-module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts.
• Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows.
• Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long-term corrective actions.
• Develop and execute comprehensive test strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End-to-End (E2E) testing for MMIS and MES modules.
• Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint.
• Create and support the development of business test scenarios, test cases, and test data; assist with test execution activities.
• Support ongoing system releases, enhancements, and production defect resolution.
• Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure.
• Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation.
• Monitor schedules, track execution progress, and communicate risks and issues promptly.
• Collaborate effectively with technical teams, business users, and cross-functional groups with minimal supervision.

Skills:

• Healthcare claims processing.
• MMIS/MES systems knowledge.
• Manual testing.
• Agile testing.
• Functional testing.
• Integration testing.
• Regression testing.
• SIT, UAT, and E2E testing.
• Teradata.
• Mainframe testing.
• DB2 testing.
• Data conversion.
• ETL design.
• Mapping and validation.
• Azure DevOps.
• Defect management.
• IBM Cognos.
• Root cause analysis.
• Cross-functional collaboration.