Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
DESCRIPTION Sinch is looking for a Senior Communications Specialist to lead and grow our external communications across North America - our most strategic market and a key driver of our global story.
As part of our Global Corporate Communications team, reporting to the Head of Corporate Communications in Stockholm, you'll own U.S. PR and media relations while partnering closely with regional leadership. You'll play a central role in shaping how Sinch shows up in the U.S. tech and B2B space - turning complex ideas into clear, compelling narratives that build trust and visibility.
We're looking for a communicator who understands the U.S. media landscape, brings strong strategic instincts, and isn't afraid to roll up their sleeves to make things happen. If you're energized by impact, comfortable navigating a global environment, and motivated by building something that matters, we'd love to hear from you.
Key Responsibilities
- Lead and execute the North America PR and communications strategy aligned to global priorities
- Own U.S. media relations, including proactive pitching, press engagement, and long-term journalist relationships
- Manage external PR agencies to drive high-impact, high-quality coverage
- Advise regional leaders on positioning, messaging, and media opportunities
- Develop and localize press materials, thought leadership, executive messaging, and digital content
- Prepare and support company spokespeople through media briefings and coaching
- Track and report on media performance and communications impact
- Partner closely with global Marketing and Communications teams to ensure message consistency while advocating for U.S. market needs
- Support select internal communications initiatives for U.S.-based teams
REQUIREMENTS - Bachelor's degree in Communications, Marketing, Journalism, or a related field
- 6-8+ years of experience in PR and communications, ideally within B2B tech, SaaS, or digital services
- Proven success securing earned media coverage in the U.S. market
- Strong strategic thinking combined with a hands-on, execution-oriented mindset
- Excellent writing and storytelling skills in English
- Experience managing external partners such as PR agencies
- Comfortable working in a global organization and collaborating across time zones
- Strong judgment, stakeholder management skills, and ability to operate with autonomy
OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us!
Benefits - STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Salary: The annual starting salary for this position is between $123,200 - $154,000 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until March 10, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
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