Title: Lead Software Development Engineer
Location - Remote (Canada) Sapiens is on the lookout for a Lead Software Development Engineer to become a key player in our North America team.
Reporting to the Technical Director, this role serves as a senior technical expert, operating independently to deliver high-impact internal consulting services with a primary focus on advanced software development initiatives. The Lead Software Development Engineer is responsible for the full software development lifecycle, including the design, development, testing, deployment, and ongoing maintenance of software solutions.
This role evaluates, configures, and adapts implementation and integration requirements to align with client-provided software systems, ensuring optimal performance and scalability. Responsibilities also include monitoring system performance using diagnostic tools to analyze trends, system loads, and growth patterns, as well as delivering training to internal stakeholders and external clients on software functionality and best practices.
The Lead Software Development Engineer provides cross-functional technical support, troubleshooting complex software issues and reviewing application specifications to identify opportunities for enhancement and optimization. While this role does not include direct people management responsibilities, it plays a key role in mentoring and guiding junior software engineers through technical leadership and knowledge sharing.
Additionally, this position supports clients throughout implementation, integration, and acceptance testing, and participates in an on-call rotation to support outsourced clients during off-hours processing as needed.
Responsibilities
- Utilizes Broadcom 2E, COBOL, and IBMi Control Language to develop, modify, and maintain software products and client applications.
- Works alongside engineering groups to implement seamless integration of Java and XML based development frameworks.
- Supports multiple project lifecycles by providing development, troubleshooting, and system maintenance expertise.
- Capable of analyzing and aligning program components to ensure cohesive application behavior in line with requirements.
- Experienced in creating detailed documentation for program design, code implementation, and ongoing maintenance and support.
- Successfully delivers mission-critical projects, maintaining high standards of client satisfaction throughout the process.
- Possesses a strong understanding of the relationship between software and hardware components.
- Adheres to departmental guidelines and procedures to ensure well-informed decision-making in various contexts.
- Leverages experience and critical thinking to identify solutions for moderately complex issues.
- Uses critical thinking and independent judgment to detect problems and offer solution recommendations.
- Excellent in client engagement, effective communication (both verbal and written), decision-making, and fostering a client-focused mindset.
- Willing to travel up to 10% of the time.
Requirements
Demonstrated and verifiable experience with full lifecycle software development of a complex application. This should include experience developing software requirements, producing design specification, writing high quality software, unit testing, software implementation and integration, and software maintenance and support.
Years of Experience:
- Requires 10 years of programming and/or analysis or related experience
- Have an excellent knowledge of programming to include:
- Over five years of professional experience in developing with the Broadcom 2E (Synon) case tool.
- Over five years of professional experience in COBOL programming.
- Over five years of professional experience working on IBM i, System i, iSeries, and AS400 platforms
- Over five years of professional experience in the Life Insurance industry
- Experience in project management is highly desirable.
- Proficient in Microsoft Word, Excel, Access, and Outlook.
The ideal candidate will demonstrate the following:
- Must demonstrate meticulous attention to detail and possess strong verbal and written communication abilities.
- Skilled in understanding complex topics and customizing communication based on the target audience.
- Strong organizational capabilities, able to handle multiple tasks concurrently while meeting deadlines efficiently and accurately. Flexible to work extended hours to meet project deadlines.
- Effective communicator with the ability to engage diverse audiences through both written and verbal communication across different settings.
- Must demonstrate a positive attitude, be self-driven, adaptable, and a collaborative team player
- Committed to preserving the confidentiality and integrity of proprietary business information, both for the company and its clients.
- Experienced working within a distributed team environment.
Additional Lead skills
- Strong ability to manage high-pressure timelines and motivate team members to deliver projects on time
- Skilled in managing and prioritizing multiple projects while addressing concurrent customer demands.
- Responsibility for managing the development activities:
- Committed to fulfilling customer-defined objectives and delivering the expected outcomes
- Supports team growth by developing and cross-training members in both technical and business areas to ensure consistent, high-level performance.
- Drives the adoption of Sapiens development methodologies and monitors compliance to ensure consistency and quality.
Education/Certifications/Training:
- Bachelor's degree in computer science, Management Information Systems, Information Technology, or equivalent work experience.
- Experience working with relational databases is a major plus.
- Insurance industry experience and/or experience with ACORD or other insurance interface standards are a major plus.
- Experience providing technical consulting services is considered a plus.
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V
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About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens' platform offers pre-integrated, low-code capabilities to accelerate customers' digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000 employees globally.
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Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Your Recruitment Journey We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
Apply Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
1
Review Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
2
Interview This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
3
Offer If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
4
Onboard Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
5
Disclaimer Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to
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