Managed Services Engineer

Managed Services Engineer - Fully Remote (EST) - $110K-$130K + Bonus

An established, privately held IT services firm is looking for a Managed Services Engineer to join a growing team. This role sits within a co delivery managed services model, where engineers act as trusted technical advisors and work closely with client IT teams. This is a strong opportunity for someone who enjoys deep technical ownership, client-facing work, and helping scale a high performing managed services practice.

Your background:

• Strong hands-on experience in a Managed Services / MSP or enterprise IT environment


• Deep experience with:




• Cisco Nexus switching (troubleshooting, firmware upgrades)


• Palo Alto 3000 series firewalls


• Microsoft 365 & Azure, including Azure networking and Microsoft Entra ID


• Enterprise backup solutions (e.g., Commvault, Beam, or similar)




• Broad infrastructure experience across:




• VMware vSphere / ESXi and Hyper V


• Dell and HPE server platforms


• SAN / NAS storage (Compellent, EqualLogic, PowerVault, Isilon, Nexsan)


• Disaster recovery and data protection tools (Veeam, Datto, Rubrik)




• Comfortable with Linux administration and scripting (PowerShell, Bash, Python)


• Familiarity with monitoring tools (syslog, SNMP)


• Strong, customer facing communication skills


• Open to candidates with ~6+ years of experience


• Must be located in the Eastern Time Zone (U.S.)

The work you'll be doing:

• Owning technical delivery for managed services customers in a co delivery model


• Acting as a trusted advisor to client IT teams rather than a ticket-only engineer


• Supporting ~50 active customer environments across industries such as finance, healthcare, education, manufacturing, public sector, and technology


• Handling:




• Infrastructure troubleshooting and escalations


• Firewall and network changes


• Backup, DR, and recovery scenarios


• Microsoft 365, Azure, and identity-related work




• Participating in monthly customer meetings, roadmap discussions, and proactive planning


• Taking full ownership of tickets, projects, and monitoring within assigned accounts


• Collaborating closely with PMs, schedulers, and fellow engineers to deliver consistently high customer experience

In exchange for your hard work you'll receive:

• Competitive salary


• Performance-based bonus, paid quarterly


• Comprehensive health and benefits package


• Fully remote work environment with Eastern Time hours

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future