Oracle Integration Cloud (OIC) Engineer / Lead

Title: Oracle Integration Cloud (OIC) Engineer / Lead
Location: Remote (Dayton, OH)

About The AES Group
The AES Group is a premier technology and engineering consulting company that has been bringing businesses and talent together for over 20 years to deliver innovative solutions that have the greatest positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, engineering, and other emerging technologies.

Job Summary
We are seeking an experienced Oracle Integration Cloud (OIC) Engineer / Lead with strong hands-on experience in Oracle EBS Advanced Collections (IEX), Telephony/CTI integration, and Oracle EBS integrations.The ideal candidate must have experience implementing Telephony/CTI functionality within Oracle EBS, including Advanced Collections, Collector Workbench, click-to-dial, call logging, and account/collector number assignments.

Key Responsibilities

• Design, develop, and support integrations using Oracle Integration Cloud (OIC).
• Implement and support Oracle EBS Advanced Collections (IEX) Telephony/CTI integrations.
• Configure and troubleshoot collector calling, click-to-dial, call logging, and Collector Workbench functionality.
• Integrate Oracle EBS with telephony platforms, external applications, and enterprise systems.
• Develop integrations using REST/SOAP APIs, XML, JSON, XSLT, FTP/SFTP, and related technologies.
• Support Oracle EBS interfaces, workflows, customizations, and integration enhancements.
• Perform integration monitoring, troubleshooting, root-cause analysis, and performance tuning.
• Work with business, application, infrastructure, and telephony teams to gather requirements and deliver integration solutions.
• Support testing, deployment, migration, production support, and issue resolution.
• Follow Oracle integration, security, development, and governance standards.

Required Qualifications

• 7+ years of Oracle integration/middleware experience.
• Strong hands-on experience with Oracle Integration Cloud (OIC).
• Mandatory: Hands-on experience implementing Telephony/CTI in Oracle EBS, versions 10 through R12.2.
• Experience with Oracle Advanced Collections (IEX) and Accounts Receivable (AR).
• Experience collecting and logging customer interactions within Advanced Collections.
• Experience configuring integration profiles for Telephony/CTI setup.
• Experience with assignment of telephone numbers to individual accounts/collections.
• Hands-on experience with Collector Workbench and click-to-dial functionality.
• Experience integrating Oracle EBS with external applications and telephony platforms.
• Strong knowledge of REST APIs, SOAP Web Services, XML, XSLT, JSON, FTP/SFTP.
• Experience working with Oracle EBS R12 environments.
• Strong troubleshooting, integration monitoring, and performance optimization skills.

Preferred Qualifications

• Experience with Oracle SOA Suite and OCI.
• Experience with Contact Center / Telephony / CTI platforms.
• Experience in integration architecture and solution design.
• Knowledge of Oracle security and access management.
• Experience leading enterprise integration initiatives.