Provides advanced analysis, design, development, testing, implementation, and support of Salesforce Marketing Cloud (SFMC) solutions that enable personalized, omni-channel client engagement. Partners with product teams, marketing stakeholders, and technology teams to deliver scalable, secure, and data-driven marketing capabilities. Applies deep technical expertise in Salesforce Marketing Cloud, integrations, automation, and agile delivery practices to improve business outcomes and enhance the client experience.
Responsibilities: - Designs, develops, tests, implements, and supports solutions within Salesforce Marketing Cloud, including Automation Studio, Journey Builder, Email Studio, and Contact Builder.
- Develops dynamic content, audience segmentation strategies, triggered communications, and automated customer journeys.
- Integrates Salesforce Marketing Cloud with enterprise platforms including Salesforce CRM, Adobe Experience Cloud solutions, customer data platforms (CDPs), analytics tools, and cloud-based technologies.
- Ensures solutions meet scalability, security, compliance, and operational support requirements.
- Collaborates with Product Owners, Scrum Masters, architects, engineers, and business stakeholders to translate product vision into technical solutions.
- Participates in agile ceremonies including backlog refinement, sprint planning, estimation, and retrospective activities.
- Promotes engineering best practices including test-driven development, code reviews, CI/CD automation, and quality assurance standards.
- Troubleshoots production issues, monitors platform performance, and implements enhancements to optimize reliability and efficiency.
- Creates and maintains technical documentation, development standards, and operational procedures.
- Evaluates emerging technologies and innovative capabilities, including AI-driven marketing solutions, to improve personalization and campaign effectiveness.
- Mentors junior developers and contributes to the advancement of team technical capabilities and engineering standards.
Qualifications: - Undergraduate degree in Computer Science, Information Technology, Software Engineering, Data Science, or an equivalent combination of training and experience.
- Five or more years of hands-on experience developing and supporting Salesforce Marketing Cloud solutions.
- Strong experience with Automation Studio, Journey Builder, Email Studio, Contact Builder, and related SFMC capabilities.
- Proficiency with AMPscript, SQL, data modeling, and API integrations.
- Experience integrating SFMC with Salesforce CRM and other enterprise marketing technology platforms.
- Demonstrated experience working in Agile delivery frameworks such as Scrum or SAFe.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication skills with the ability to collaborate across business and technology teams.
Preferred Qualifications: - Salesforce Marketing Cloud Developer Certification.
- Experience integrating Salesforce Marketing Cloud with Adobe Experience Cloud solutions, including Real-Time CDP and Journey Optimizer.
- Experience with Tableau and cloud technologies, preferably AWS.
- Exposure to data governance, data privacy, information security, and regulatory compliance practices.
- Experience leveraging Generative AI technologies, including Salesforce Agentforce, prompt engineering, AI-assisted content generation, and AI-driven campaign optimization.
- Experience supporting product-led operating models and modern digital marketing ecosystems.
Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position.
About Vanguard At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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