IT Manager, Minecraft

Overview

At Mojang Studios, the creators of Minecraft, we are on a mission to build a better world through the power of play.

Why play? Well, play is at the heart of everything we do. It's the blocky backbone of our games, the core of our development philosophy, and even the origin of our name. From the relentless experimentation of our endlessly inspiring community to the classrooms where Minecraft has become an essential teaching tool, play is the bedrock of our existence.

We enable millions to create and play together, connect people across the globe, and foster a community that is among the most active and passionate in the world. Our community is global and incredibly diverse. When we are developing anything within our franchise, we keep this in mind. We want everyone to not only feel included in Minecraft, but also to see themselves in what we make. Our goal is for the Mojang Studios team to be as diverse as our community.

Join Mojang Studios as an IT Manager to lead, evolve and drive Global Studio IT Operations in our studio. You'll manage a small, high-impact team, to set the roadmap for studio IT support and services and raise the bar on security, reliability and quality. You'll drive process improvement, software management and compliance, while enabling everyone to do their best work across the studio. This role is a balance between leading a small team, evolving our IT processes, and implementing tools and procedures that enhance our studio's security, reliability, and agility. Technical expertise, attention to detail, and unwavering collaboration are important to our shared success.

In the end, it's the people of Mojang Studios that make this place truly special. When you join, you'll find yourself in the company of incredibly bright, warm, and creative individuals - all united and working toward a single goal. Come help us reach it!

Responsibilities

As an IT Manager

Lead & evolve a globally distributed IT operations function that underpins the studio's ability to deliver world-class games. This role combines strategic planning, operational excellence, and hands-on leadership to ensure secure, scalable, and high-quality IT services across multiple geographies.

IT Operations

• Team Leadership: Build and empower a small, nimble, globally distributed team (FTE + vendor mix) responsible for IT service and support-desktop support, asset management, software administration, and process automation-with clear goals, health metrics, and career growth.

• Vendor & Partner Management: Oversee globally distributed vendors and managed service partners, ensuring SLAs, quality, scalability and budget while driving project delivery across multiple locations.

• IT roadmap: Define and execute plans to modernize software and services in partnership with studio leadership.

• Security & compliance: Operationalize information security practices - covering access governance, audits, incident response - in collaboration with Microsoft, Gaming, and Mojang Security teams.

• Operational excellence: Streamline onboarding/offboarding, asset tracking, and software license hygiene. Drive automation, regular audits and process documentation.

• Global collaboration: Coordinate consistent standards and follow-the-sun coverage across our Redmond and Stockholm locations, full-time staff and vendor / managed service teams. Partner cross-functionally with IT teams across Xbox Game Studios and Microsoft to deliver best -in-class service.

Qualifications

Required Qualifications::

• Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls
  
  • OR equivalent experience.

Preferred Qualifications:

• Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 6+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience.

• 8+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience.

• 3+ years technical experience working with large-scale cloud or distributed systems.

• 3+ years people management experience.

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Service Engineering M4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.