Collaboration Success Engineer

Job Title: Collaboration Success Engineer

Job Location: Sunnyvale, CA

Job Type: Contract

Job Overview:

Pay Range: $69.07hr - $74.07hr

Requirement/Must Have:

• 3 6 years of experience in SharePoint, Microsoft 365, collaboration technologies, customer success, consulting, or a related field.
• Experience gathering business requirements and translating them into practical technology solutions.
• Experience supporting or participating in content migration, collaboration, or digital workplace initiatives.
• Strong presentation, facilitation, and stakeholder engagement skills.
• Demonstrated ability to work independently and manage multiple customer engagements simultaneously.
• Ability to facilitate discovery sessions autonomously.
• Ability to contribute to solution standards and best practices.
• Ability to share knowledge and collaborate with team members.
• Ability to serve as a trusted SharePoint and Smartsheet consultant.

Responsibilities:

• Partner directly with internal customers to help build solutions with, adopt, and maximize value from collaboration technologies, with a primary focus on SharePoint and Smartsheet.
• Assess business needs, recommend solutions, support the migration from Box to SharePoint, and drive successful adoption of collaboration platforms including Smartsheet and Asana.
• Guide internal customers through SharePoint solution design, information architecture, governance, adoption, and migration from Box to SharePoint and OneDrive.
• Help customers determine where content belongs, how information should be structured, how access should be managed, and how SharePoint should work with the broader Microsoft 365 ecosystem.
• Focus on Smartsheet solutioning and customer consulting, including business-process discovery, workflow design, automation, reporting, dashboards, implementation, adoption, and optimization.
• Advise and support customers using other collaboration and work-management technologies, including Asana.
• Translate complex needs into practical, scalable solutions while maintaining a strong consulting presence.
• Independently manage a portfolio of customer engagements from discovery through adoption.
• Build trusted relationships with business stakeholders and serve as an advisor for collaboration solutions.
• Guide teams through Box-to-SharePoint migrations and platform adoption initiatives.

Nice to Have:

• Experience with Asana.

Skills:

• SharePoint.
• Smartsheet.
• Microsoft 365.
• OneDrive.
• Box-to-SharePoint Migration.
• Information Architecture.
• Workflow Design.
• Automation.
• Dashboards.
• Change Leadership.
• Stakeholder Engagement.

Qualification And Education:

• Strong technical knowledge combined with exceptional customer engagement skills.
• Confidence presenting to groups and facilitating workshops.
• Sound business judgment and executive communication skills.
• Strong verbal and written communication skills.
• Excellent communication and presentation skills.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities