Network Automation Engineer

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust: We build trust through clear, honest, human communication.

Job Summary

The Network Automation Engineer will be responsible for planning, designing, developing, and implementing Network Automation. This role will manage how we can expedite, consistently support, and unify our networks from an automation perspective. This scope will include writing and optimizing provisioning workflows and automating routine tasks, such as service delivery automation, and developing applications to facilitate and manage Network Automation.

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

External Collaboration & Program Facilitation

·        Work closely with Sales leadership and external Partners to understand design and facilitate the needs of the programs.

·        Host Carrier Forums and execute on subsequent deliverables in a manner that scales frequent questions into content that is provided proactively as a part of our Carrier program.

·        Create and manage the Agent advisory council.

Resource Management & Content Development

·        Maintain continuity of existing resources found on wholesale.frontier.com and lead in its further content development for Ziply.

Corporate Communication & Channel Support

·        Be the corporate face of communications for both the Wholesale Channel and the Agent Channel Consistently review the tools, resources and applications Carriers and Agents use to ensure ease of use, adoption, and validations that these resources help our Carriers and Agent be more successful with Ziply.

Other Duties

·        Performs other duties as required to support the business and evolving organization.

Required Qualifications:

·     High school diploma or GED.

·     A bachelor''s degree in engineering, computer science, business information systems, or a related field; or an equivalent combination of education and relevant experience.

• Minimum of five (5) years of experience in software development, with a specific focus on networks.
• Experience developing and implementing network automation strategies.
• Minimum of three (3) years of experience with using Python, Ansible, REST APIs, Linux, NETCONF, Jinja, or similar tools in a Network Automation environment.
• Strong Python and REST API Development skills.
• Knowledge of REST API design principles and best practices.

·        Proven ability to understand and codify a manual process into an automated process using workflow-like concepts.

·        Understanding and familiarity with Ansible, NAPALM, Netconf, Jinja.

·        Understanding and familiarity with computing technologies such as Linux, containers, virtualization, and cloud technologies (AWS, Google Cloud Platform, Azure, etc.).

·        Knowledge of IP/Ethernet networking fundamentals.

·        Interest and ability to research new and emerging technologies to better solve networking problems.

·        Excellent analytical skills.

·        Ability to work flexible hours as needed.

·        Work regular business hours Pacific Standard Time.

Preferred Qualifications:

·        Experience/familiarity with Netbox is preferred.

·        UI development experience is a plus.

Knowledge, Skills, and Abilities:

·        Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

·        Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

·        Strong verbal and written communication, attention to detail, and organizational skills.

·        Ability to work within critical deadlines.

·        Ability to adjust to rapidly changing priorities and schedules.

·        Ability to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.