seeks an IT Manager to perform Process & Governance
Oversight and ensure all project requests comply with internal IT governance
frameworks, security protocols, and regulatory standards. The manager will work
with internal governance committees or boards to present projects for
prioritization or approval. The manager will maintain accurate and timely
documentation for all reviewed projects and recurring products and services in
accordance with audit and compliance requirements, organizes and maintains
filing system, database, and records of Division's inventory of new and old
rules and regulations. The selected candidate will maintain expert knowledge of
applicable laws and rules, as well as applicable Division policies, and
procedures and manage and ensure an accurate and timely process flow. A minimum of 3 years work experience in the above capacity is required.
Local Candidates only. 1-2 days onsite weekly.
Additional Responsibilities:
Governance
& Compliance Facilitation
·
Assist
with the development, review, and maintenance of IT policy and procedure
documentation, ensuring compliance with regulatory requirements and enterprise
standards.
·
Support
IT governance activities and provide committee support by preparing meeting
materials, documenting meeting minutes, and tracking action items.
·
Collect,
analyze, and report on IT quality metrics to inform decision-making and support
continuous improvement efforts.
·
Prepare
clear, concise, and accurate written communications, summaries, and reports
related to IT governance, quality metrics, and policy activities.
·
Facilitate
communication and training related to IT policy requirements, reporting
resources, and compliance protocols.
·
Assist
with the escalation and documentation of suspected policy violations in
accordance with established GDOT IT procedures
·
Ensure
all project requests comply with internal IT governance frameworks, enterprise
architecture standards, and applicable technology policies.
·
Prepare
projects for formal review by internal governance boards or steering committees
as required by project scale or impact.
·
Support
documentation of funding justifications, risk assessments, and policy
compliance as part of the intake package
Continuous Improvement
·
Identify
opportunities to improve the project intake and evaluation process.
·
Assist
in developing guidelines, templates, and training materials to support business
users in submitting high-quality project requests.
·
Draft
new policies, procedures, guidance, and/or regulations for management approval
within assigned time frames.
Project
Intake & Review
Review project
submissions to assess completeness, technical feasibility, and alignment with
IT strategy. Analyzes information to determine nature and extent of customer
requirements and concerns.
·
Collaborate
with enterprise architects and technical leads to validate technology choices
and integration implications
·
Demonstrates
leadership skills through effective interpersonal skills, verbal/non-verbal
communication and active participation in departmental or organizational
committees/workgroups
Stakeholder
Communication & Facilitation
·
Facilitate
meetings with stakeholders to refine project scopes, clarify requirements, and
outline expected IT involvement.
·
Serve
as a liaison between business units and IT to align expectations and
communicate process timelines and outcomes.
·
Serve
as the primary IT contact for reviewing project requests and technology
proposals submitted by agency stakeholders.
·
Assess
technical feasibility, strategic alignment, and clarity of scope for incoming
IT project requests.
·
Engage
IT architects, engineers, cybersecurity teams, and operations to validate
solution integrity and compatibility with enterprise systems.
·
Develops,
maintains, and fosters effective working relationships across multiple
departments
·
Acts
as liaison between multiple parties to identify solutions to problems.
- Communicate
updates to department leadership regarding project timelines, changes, and/or
additional requirements when needed.
AGENCY
SPECIFIC QUALIFICATIONS:
·
Demonstrated
proficiency in research, information analysis to make recommendations
·
Ability
to determine functional needs and system requirements
·
Ability
to devise solutions based on analysis and critical thinking
·
relevant
analytical abilities
·
Demonstrated
ability to work effectively with functional and technical teams
·
Ability
to coordinate between multiple workgroups
·
Knowledge
of agency laws, regulations, policies and procedures.
·
Demonstrated
ability to analyze documents accurately to determine compliance based on applicable statutes and regulations.
·
Excellent
organizational, time management, and attention to detail skills.
·
Ability
to prioritize, organize, and manage tasks to meet internal and external
deadlines using independent judgment.
·
Ability
to secure and protect sensitive documents and/or records.
·
Ability
to work effectively with minimal supervision
·
Associate's
degree in Operations Management, Information Technology, Business
Administration, Communications, or related field. 3-5+ years of experience in
Governance, Risk and Compliance (GRC).
·
Solid
understanding of IT governance, software development lifecycles (SDLC), and
regulatory compliance (e.g., data privacy, cybersecurity standards).
·
Demonstrated
strong leadership skills, with previous experience motivating and guiding
others toward accomplishment of office/department goals.
·
Exceptional
communication, both orally and in writing, and facilitation skills across
technical and non-technical audiences.
·
Possesses
strong written and oral communication skills with the ability to express ideas
and facts to groups and individuals effectively
·
Demonstrated
experience identifying and solving problems and applying innovative solutions
to make organizational improvements Committed to providing quality customer
service
PREFERRED
QUALIFICATIONS:
·
Experience
negotiating contracts
·
Seeks
innovative approaches to improve the process of delivering IT solutions to
customers
·
Experience
working with multiple departments/units to accomplish a specific task.
·
Project
management experience
·
Ability
to quickly shift priorities and manage unexpected changes to priorities
·
Experience
leading teams
·
Strong
communication and organizational skills, ability to multitask, strong attention
to details, excellent problem solving and follow-up skills required
·
GRC
experience with a strong understanding of how to design and execute compliance
activities.
·
Experience
working within or alongside public sector or regulated industries.
·
Familiarity
with regulatory standards (e.g., NDAA, HITRUST, NIST) and compliance practices.
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