Field Service Technician

Your role

Job Summary:

The Service Technician is responsible for installing, commissioning, maintaining, and troubleshooting Nitrogen Generation Systems at customer sites. The role requires strong technical knowledge of high-pressure gas systems, pneumatics, and air compressors. The technician must ensure high-quality service delivery, adhere to preventive maintenance schedules, and manage parts inventory efficiently. This position involves extensive travel within the U.S. and occasional international travel, with a focus on safety, quality, and customer satisfaction.

Key Responsibilities:

• Install, repair, commission, and troubleshoot Nitrogen Generation Systems andrelated machinery.
• Conduct routine preventive maintenance and testing, recording quality checks per established procedures.
• Diagnose and repair mechanical and electrical issues, including working with control systems, I/O modules, servo amplifiers, and electrical components.
• Provide basic operational and safety guidance to customers regarding nitrogen systems.
• Complete detailed service reports for each job performed.
• Manage parts inventory and ensure proper documentation of all service activities.
• Work at customer locations.
• Support continuous improvement initiatives by adhering to high standards of quality and safety.

To succeed, you will need

Qualifications & Skills:

• 1-3 years of hands-on experience field service of large machinery, machine tool installation, repair or preventative maintenance.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and CAD drawings.
• Excellent communication, customer service, and interpersonal skills.
• Valid driver's license with a clean driving record.
• Willingness and ability to travel domestically from Monday through Friday, including overnight stays within the U.S., with occasional international travel when required.
• Ability to work independently and manage multiple service calls efficiently.
  Physical Requirements:
• Capable of lifting and carrying parts or equipment weighing up to 70 pounds.
• Frequent standing, walking, bending, kneeling, and climbing ladders.
• Able to perform tasks in confined spaces and in various environmental conditions (indoor/outdoor, varying temperatures, exposure to dust/noise).
• Extended periods of physical activity during installation, maintenance, and troubleshooting.
• Must wear PPE (gloves, safety glasses, ear protection, harnesses) as required.
• Ability to work safely in potentially hazardous environments, including electrical hazards and moving machinery

Work Environment & Conditions:

• Field-based role requiring extensive travel and on-site customer interaction.
• Exposure to loud noises, bright laser lights, and physical hazards.
• Work hours may vary, including evenings and weekends, depending on service needs.

Additional Notes:

This position plays a critical role in customer satisfaction and operational excellence. The ideal candidate will be proactive, safety-conscious, and adaptable to diverse working conditions and technical challenges.

This position requires a person who is comfortable working independently in diverse environments, often at heights or confined spaces, and who can handle physical demands associated with on-site service work. The ability to maintain professionalism, safety, and technical excellence in all situations is essential for success in this role.

Work Environment:

• Field-based role requiring travel and on-site customer support.
• Exposure to loud noises, bright laser lights, and potential safety hazards.
• Work may involve irregular hours, including evenings and weekends, depending on customer needs.

In return, we offer

• Choose your career with us!
  
  Drive your Career, Explore Opportunities, Realize your Passion . . .
  
  Attractive benefits Include:
  
  • Flexible benefits plan including medical, dental, and vision.
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life & Disability insurance.
  • Paid training
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone and uniform.
  • $32hr - $40hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position
This role is remote full time traveling the country
Contact information

Talent Acquisition Team: Tachelle Peeples

Atlas Copco

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website

Company: Atlas Copco Group

Functional area: Service Location: US - United States City: Charlotte North Carolina On-site/remote: Remote Brand: Atlas Copco Company Name: MSS Americas Inc Date of Posting: March 27, 2026 Last day to apply: May 17, 2026