Desktop Management Field services Technician L2

Boise, ID, US • Posted 13 days ago • Updated 13 days ago
Full Time
No Travel Required
On-site
$90,000 - $100,000/yr
Company Branding Image
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Service Desk
  • Desktop Management
  • Communication
  • Computer Hardware
  • Asset Management
  • Microsoft Windows
  • Microsoft Office
  • ESD

Summary

Must Have Technical/Functional Skills:
Desktop/deskside and onsite field support 
Windows, Mac, basic Linux, Microsoft 365, AD, VPN/network basics 
Printer/secure print support 
SCCM/MECM, Intune, JAMF, MyPC Health Check, and ServiceNow 
Imaging/reimaging, hardware break-fix, IMACD, asset management, PC refresh 
SOP/KB adherence, SLA/OLA, safety, ESD, and customer communication expectations
Desktop support, Field services, Deskside support, Printer support, Reimages
 
Required Skills
L2 onsite/deskside support responsibilities 
Ticket handling in ServiceNow with SLA and documentation expectations 
Hardware break-fix, imaging/reimaging, PC refresh, IMACD, and new hire/termination support 
Printer and secure print troubleshooting 
Asset tagging, inventory, loaner device tracking, returns, and vendor coordination 
SOP, KB, security, ESD/safety, and site compliance adherence 
Collaboration with Service Desk, L3, network, endpoint, application, and infrastructure teams.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91097129
  • Position Id: 9019172
  • Posted 13 days ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services


About_Company_OneAbout_Company_Two
Contact the job poster
Jane Austin

Jane Austin

Recruiter! @ Stanley David and Associates
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs