Trigent Software, Inc. Account Number
Trigent Software, Inc. Account Number

NetApp Support Engineer

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract W2
12 Months
No Travel Required
Remote
$50 - $60/hr
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Job Details

Skills

  • NetApp Support Engineer
  • NCSE
  • NCSE‑OS
  • NAHSE
  • NetApp SAN/NAS
  • NFS
  • CIFS
  • iSCSI
  • FC
  • NetApp Certified Support Engineer Professional
  • NetApp Certified Support Engineer ONTAP Specialist
  • NetApp Accredited Hardware Support Engineer

Summary

Job Title: NetApp Support Engineer
Location: Remote
Duration: 12 Months
 
Key Responsibilities:
  • L2/L3 Technical Support: Diagnose and resolve complex software and performance issues within NetApp storage environments.
  • ONTAP Management: Troubleshoot, configure, and maintain NetApp Data ONTAP (Cluster-Mode).
  • Hardware Troubleshooting: Handle break/fix scenarios, controller replacements, and disk shelf issues.
  • Client Collaboration: Coordinate directly with the US client team to ensure data availability and storage health.
 
Qualifications & Requirements:
 
Mandatory Certifications:
Candidates must hold at least 3 of the following certifications upon hire, and be willing to pursue the remaining 2 after onboarding:
  • NCSE (NetApp Certified Support Engineer Professional)
  • NCSE‑OS (NetApp Certified Support Engineer, ONTAP Specialist)
  • NAHSE (NetApp Accredited Hardware Support Engineer)
 
Technical Skills:
  • Core Storage: 3+ years of hands-on experience with NetApp SAN/NAS storage arrays.
  • Protocols: Strong understanding of storage protocols (NFS, CIFS, iSCSI, FC).
  • Communication: Excellent verbal and written English communication skills for client interaction.
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91126494
  • Position Id: 8990915
  • Posted 3 hours ago

Company Info

About Trigent Software, Inc. Account Number

Trigent is a global leader in software solutions, headquartered in Southborough, MA, with development centers in Boston, Bangalore. As an ISO 9001:2008 certified company, Trigent provides proven results to global Independent Software Vendors (ISVs), Fortune 500 enterprises and SMBs in the High Tech, Healthcare, Education, E-Commerce and Manufacturing businesses. Founded in 1995, Trigent has been consistently recognized for its breakthrough solutions, strategic insights and execution excellence. Trigent provides offshore software development, outsourced product development, web and custom application, product engineering, mobile application development & testing services SharePoint consulting, cloud, SaaS, system integration, legacy system migration, software quality assurance and testing, AS/400, and technical support services from its offshore development center in Bangalore. Trigent’s mission is to enable customers 'Overcoming Limits'​ of competitiveness, productivity, technology complexity, time, and budget constraints through offshore software development and outsourced product engineering. Visit www.trigent.com for more information on our IT consulting services.

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Kirti Kachhap

Recruiter @ Trigent Software, Inc. Account Number
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