Ux Writer

Description
*MUST have a UX Writing Certification
This user experience role creates quality high performing content to enable innovative cohesive and compliant digital experiences that serve the needs of our members member service representatives and business partners. This role independently leverages human-centered design user testing content design principles omnichannel content strategy SEO best practices accessibility guidelines and USAA brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.
Develop and layout clear, concise, and engaging high-quality content aligned to USAA's brand and style guidelines for digital experiences on usaa.com.
Read and analyze business requirements provided to create the necessary content
Collaborate effectively with business partners and stakeholders
Not specialized to one line of business. Wil most likely be supporting P&C and bank
This spot is a long term need for them. Will most likely be extended into 2027.
Skills
UX writing Certification, Content Design, SEO, AP Style, Style Guides, Figma, SEM Rush
Top Skills Details
UX writing Certification,Content Design,SEO,AP Style,Style Guides,Figma,SEM Rush
Additional Skills & Qualifications
Financial Services industry writing experience
Experience using Adobe Experience Manager (AEM)
Familiar with AI prompt writing
Experience Preference
B2C experience is strongly preferred over B2B
Looking for a more relaxed, conversational tone that resonates with end customers
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of San Antonio, TX.
Pay and Benefits
The pay range for this position is $35.00 - $42.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.