IT Specialist Level 4

Camp Smith, HI, US • Posted 8 hours ago • Updated 8 hours ago

Full Time

On-site

USD $120,001.00 - 160,000.00 per year

SAIC

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Job Details

Skills

Adobe AIR
IT Infrastructure
Network
Reporting
Real-time
Leadership
Software Configuration
Inventory
Routers
Laptop
Database Administration
Management
Access Control
Database
Backup
Computer Hardware
Service Desk
Collaboration
Help Desk
System Documentation
IT Operations
System Administration
System Monitoring
Security Clearance
Regulatory Compliance
DoD
Technical Training
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: T2600213

Location: Camp Smith, HI, US

Date Posted: 2026-03-05

Category: Information Technology

Subcategory: Sys Administrator

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: TS/SCI

Potential for Remote Work: ORA_ON_SITE

Description
?
SAIC is seeking a Journeyman IT Specialist with 9-13 years of experience to support a critical mission in support of the Department of the Air Force C3BM office. The position requires comprehensive support of IT infrastructure in real-time operational environments. Primary responsibilities include system configuration, troubleshooting, database and systems administration, and ensuring consistent operational readiness of aerial and ground nodes. The position will be based at Hickam AFB, providing critical IT expertise in maintaining mission success. This role is contingent upon contract award expected in the first quarter of this year.

Key Responsibilities

Operational Support:

Monitor the health and operational status of systems during live missions.
Detect, isolate, troubleshoot, and resolve system and network anomalies in real time.
Provide resolutions for urgent and emergency issues based on mission priorities.

Feedback & Reporting:

Collect and document system performance data and feedback to improve the efficiency of the Watch application and associated platforms.
Maintain real-time logs and generate reports on operational trends for leadership review.

Configuration & Maintenance:

Oversee hardware and software configuration management, maintaining an accurate inventory of all components and systems.
Resolve hardware issues (e.g., routers, workstations, and laptops), performing repairs and replacements as needed.

System & Database Administration:

Manage and maintain system configurations, user access controls, and classified database environments.
Ensure that backup and restoration schedules are executed daily, weekly, monthly, and quarterly to minimize data loss risks.

Tools and Support Equipment:

Maintain and utilize diagnostic and support equipment required for resolving hardware and software issues.

Service Desk Coordination:

Interact with Help Desk to facilitate resolution of Tier I and Tier II issues, escalating complex problems as necessary.

Compliance & Standards:

Ensure adherence to host command policies for security, safety, system documentation, and operational procedures.

Qualifications
?
Education:

Bachelor's degree in Information Technology, Computer Systems, or related field.

Experience:

9-13 years of IT operations, systems administration, and technical troubleshooting experience.
Proficient in mission-critical system monitoring and operational IT environments.

Clearance:

Active SECRET clearance.

Location:

Onsite at Hickam AFB, Hawaii.

Schedule:

Initially standard work hours, transitioning to 24/7 operational support as mission requirements evolve.

Compliance:

Must adhere to all Department of Defense (DoD) IT training, certification, and vaccination requirements.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: T2600213
Posted 8 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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