Tech Writer

Job#: 3040146

Job Description:
Tech Writer

Location: Atlanta, Georgia (Hybrid)

Role Overview

A senior-level Technical Writer is sought to support a large documentation initiative focused on project management, project controls, and internally developed tools. This role will lead the development, restructuring, and ongoing maintenance of PMO documentation. The position is a long-term engagement and will involve working closely with PMO leaders and cross-functional stakeholders to capture, formalize, and maintain evolving processes as new tools and systems are rolled out.

Key Responsibilities

• Review, update, and restructure an existing PM manual.
• Develop new documentation from scratch where no existing content is available, including procedures, SOPs, and job aids.
• Conduct stakeholder interviews to extract process knowledge and document current-state and future-state workflows.
• Collaborate with PMO leadership and partner teams to define documentation priorities.
• Create supporting diagrams and flowcharts using Visio or equivalent tools.
• Support documentation related to PMO tools and systems, including budgeting tools and other platforms.
• Assess and potentially evolve documentation toward a more scalable knowledge base model over time.
• Participate in an initial assessment phase to evaluate documentation scope, effort, and sequencing.
• Maintain documentation as processes change, with the goal of having draft versions of all prioritized documents completed by year-end.

Required Qualifications

• Senior-level technical writing and documentation experience, including producing large, structured manuals and procedures.
• Stakeholder interviewing and facilitation skills to extract and translate process knowledge.
• Ability to organize, restructure, and standardize complex documentation sets.
• Experience creating process diagrams and flowcharts with tools such as Visio.
• Comfort working in evolving environments with frequent process and tool changes.

Preferred Qualifications

• Prior experience supporting PMOs or project management organizations.
• Familiarity with knowledge base concepts or document repositories like SharePoint.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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