QA/Business analyst (Child Support )

Role Type: Contract

Work Arrangement: Hybrid

Location: Columbia, South Carolina

Interview Mode: Single Round (Virtual)

Shift: EST

Key Responsibilities

• Quality Assurance: Review design documents and validate functionality for defect resolutions and new system enhancements.
• Vendor Oversight: Monitor and report on contractor performance during all testing phases; review test scripts, execution results, and batch logs to ensure compliance.
• Test Management: Prepare and maintain test data (including interface data files), develop test scripts, and execute regression tests.
• Defect Analysis: Identify, reproduce, and report defects; perform deep-dive data analysis and root cause analysis for production issues.
• Leadership & Collaboration: Participate in functional design sessions and Incident Review Meetings; provide actionable recommendations for process improvements.
• Strategic Reporting: Deliver root cause analysis on production errors to the functional lead.

Required Qualifications

• IT Systems Testing: 5+ years of experience preparing, documenting, and executing test criteria, cases, scripts, and plans.
• Domain Expertise: 2+ years of experience testing specifically for Child Support Enforcement System Development projects.
• Testing Breadth: 2+ years of experience in Component, Integration, Security, Performance, Regression, and Acceptance testing.
• Education: Bachelor's Degree (BS).

Preferred & Professional Skills

• Tools: Experience with Microsoft Team Foundation Server (TFS), Microsoft Test Manager, and Automated Testing tools (specifically Selenium).
• Methodologies: Familiarity with both Agile and Waterfall environments.
• Leadership: Proven ability to plan, organize, and review the work of a testing team.
• Communication: Strong ability to communicate technical concepts to non-technical staff, federal stakeholders, and executives.
• Software Proficiency: Effective use of MS Office, SharePoint, and WebEx.