Salesforce Business Analyst
K-Tek Resourcing LLC
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Job Details
Skills
- Acceptance Testing
- Agile
- Analytical Skill
- Business Analysis
- Business Analytics
- Business Process
- Change Management
- Cloud Computing
- Communication
- Conflict Resolution
- Dashboard
- Data Analysis
- Data Quality
- Development Testing
- Gap Analysis
- Problem Solving
- Process Analysis
- Process Flow
- Process Mapping
- Project Lifecycle Management
- Reporting
- Requirements Elicitation
- Sales
- Salesforce.com
- Salesforce.com Administration
- Software Design
- Sprint
- Stakeholder Management
- User Stories
- Salesforce
Summary
Position: SF BA with Admin
Location: Atlanta,, GA (local preferred)
We are seeking an experienced Onshore Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management. The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption.
Key Responsibilities & Skill Requirements
Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements.
Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards.
Conduct workshops, process mapping sessions, gap analysis, and solution discussions.
Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications.
Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle.
Support backlog grooming, sprint planning, UAT, release validation, and change management activities.
Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes.
Support data analysis, data quality initiatives, reporting, and business metrics tracking.
Understand Salesforce integrations, APIs, security model, and Agile delivery methodologies.
Strong communication, stakeholder management, problem-solving, and analytical skills.
Preferred Certifications
Salesforce Business Analyst Certification (Preferred)
Salesforce Certified Administrator
- Dice Id: 10411276
- Position Id: 9103230
- Posted 55 minutes ago
Company Info
Vision
To be a trusted partner and advisor to our customers
Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.
Who We Are & What We Do
K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".
Values
-Commitment to our customers success through Integrity
-Excellence through Quality
-Growth through customer value creation
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