Workstation Analyst

Description

BASIC FUNCTION: -Installation, configuration and maintenance of software and hardware for end user computing devices. Execute difficult systems integration and support projects. Gather, define and implement business and end user requirements for new systems and applications. Develop project plans, specifications, and perform difficult to sometimes complex problem solving, programming/scripting and database queries. Automate routine tasks using scripting and writing basic computer programs. Conduct and oversee hardware and software audits of workstations to ensure compliance with established standards, policies, configuration and security guidelines. Develop and maintain methods for management of the workstation environment. Influence and at times coach and review the work of Workstation Services Technicians. DUTIES AND RESPONSIBILITIES: -Evaluate proposed and existing systems and applications for business purposes, effectiveness, compliance with firm and industry standards, and flexibility for meeting future needs. -Solve problems through off-the-shelf solutions, process and workflow changes wherever possible, leveraging automation and scripting to reduce manual effort and improve reliability. -Gather, define and implement business and end user requirements for new systems, applications and enhancements; research and identify development alternatives; prepare recommendations; make presentations to customers and management; document decisions; implement solutions. -Prepare detailed specifications for developing custom databases and applications, including input sources, data conversion mechanisms, process workflow, client/server and security issues, interface design, and output requirements. -Review, test, and implement Microsoft security measures including security updates, hot fixes and Feature Update releases. Manage and facilitate installations and maintenance of other security applications including but not limited to Antivirus, Host IPS, Desktop Firewall, Antispyware, and Workstation Encryption. -Conduct systematic hardware and software audit procedures on workstations to evaluate control effectiveness, validate compliance with configuration baselines, and ensure alignment with security, governance, and operational audit requirements. -Support creation and modification of software installation packages. Perform software installations and upgrades to operating systems via Microsoft MECM, Microsoft Intune, and Broadcom Ghost Solution Suite and/or customized scripts. Install, configure, and maintain software and hardware for end user computing devices, including troubleshooting and lifecycle support. -Participate in planning and execution of management of PCs, automated software deployment and user environment by Active Directory, Entra ID, GPO, Intune Policies and other tools, including diagramming, flowcharting, design, security requirements, ensuring data integrity, scripting, debugging, performance optimization, testing, customer feedback and approval, implementation planning and rollouts, documentation, and ongoing troubleshooting and maintenance. Develop and maintain methods for management of the workstation environment, including standards, repeatable procedures, and automation. -As part of the IS Team, plan, manage and execute difficult systems integration projects, including network, server and peripheral performance and capacity planning; hardware and software acquisition; implementation planning, timing and resources; and vendor relationships. -Develop and maintain a comprehensive operating system, hardware and software configuration database/library of all supporting documentation, including workstation build standards, configuration baselines, and audit/support artifacts. -Participate in management of implementation of all solutions, including project planning, requirements validation, deployment execution, and post-implementation support. -Influence and at times coach and review the work of Workstation Services Technicians through explanation of facts, policies and practices.

Skills

sccm, application packaging, intune, imaging, ghost imaging, ghost solution suite, Workstation, Hardware/software, Windows 10, Office 365, Customer service oriented, Active directory, Troubleshooting, microsoft certified, law firm, legal workflows, sql query, citrix, rsa, vpn, coaching and counseling

Top Skills Details

sccm,application packaging,intune,imaging,ghost imaging,ghost solution suite

Additional Skills & Qualifications

Required: -Bachelor's degree with a major or minor in Computer Science, Mathematics, Management Information Systems, or other related discipline, or equivalent training and/or experience with computer systems. -3-4 years of progressive development and experience supporting Windows operating system platforms and endpoints including scripting, application packaging, automated software installation and updating, registry manipulation, Group Policy, Intune, Entra ID, Microsoft MECM, Broadcom Ghost Solution Suite, remote assistance, remote access (Citrix, RSA, VPN), and SQL database query. -Experience with Microsoft Defender for Endpoint, Windows Defender Firewall, and BitLocker disk encryption. -Strong ability to find and solve difficult to sometimes complex problems, manage projects, balance priorities, and excellent organizational skills. -Strong written and verbal communication skills. -Willingness to support nights and weekends, if necessary. -Ability to work in a high stress environment. Desired: -Microsoft Certification (MCP) in multiple areas of competency. -Previous experience working in a law firm and supporting legal applications, policies and technologies.

Experience Level

Intermediate Level
Job Type & Location
This is a Contract position based out of Minneapolis, MN.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Mar 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.