Site Reliability Engineer

Job at a Glance

• Title: Site Reliabilty Engineer – Contractor
• Location: Dallas, TX; Pittsburgh, PA
• Contract: W2 only, 6 month contract with potential for extension or conversion to full time with either the client or CEI
• Pay: $59-64/hour + optional medical, dental, vision, 401(k) match

Overview

This role involves managing incident and priority management for banking applications within the run the bank division. The engineer will work closely with the Change the Bank team to ensure application stability and performance, handling both planned and unplanned work. The position offers a rewarding environment focused on continuous improvement and customer satisfaction.

Key Responsibilities

• Incident management and priority management
• Managing and reviewing the changes which are going in for the application
• Working closely with the Change the Bank team
• Handling both planned and unplanned work
• Participating in sprint planning and Agile methodologies
• Familiarity with ServiceNow incident management and site reliability engineering work streams
• Gathering and analyzing metrics from operating systems and applications to assist in performance tuning and fault finding
• Partnering with development teams to improve services through testing and release procedures
• Participating in system design consulting, platform management, and capacity planning
• Creating sustainable systems and services through automation and uplifts
• Balancing feature development speed and reliability with well-defined service-level objectives

Required Skills

• Agile
• ServiceNow familiarity
• Incident management experience
• Monitoring tools - Dynatrace
• MongoDB
• Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript
• Experience with distributed storage technologies
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
• Previous success in technical engineering
• Coding experience beyond simple scripts
• Individual contributor

Required Education

• Bachelor or undergraduate degree; will consider 5-6 years of experience in lieu of education

Why Should I Apply?

This position offers the opportunity to work on critical banking applications in a collaborative team environment. It provides a chance to develop and apply advanced site reliability engineering skills in a fast-paced, rewarding setting.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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