Job Title: Site Reliability Engineer

Introduction:

The Site Reliability Engineer is responsible for monitoring, automating, and improving the reliability, performance, and availability of software systems within the organization. This role involves collaborating with development teams to enhance services, analyzing metrics for performance tuning, and ensuring systems are sustainable through automation.

Responsibilities:

• Gather and analyze metrics from operating systems and applications for performance tuning and fault finding.
• Collaborate with development teams to improve services through testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with service-level objectives.
• Manage incident and priority management.
• Review and manage changes going into applications.
• Work closely with the Change the Bank team.
• Participate in planned and unplanned work, utilizing Agile methodologies.
• Have familiarity with ServiceNow for incident management and site reliability engineering work streams.

Requirements:

Required Skills:

• Agile
• ServiceNow Familiarity
• Incident management experience
• Monitoring Tools - Dynatrace
• Mongo DB

Education/Certifications:

• Bachelor's degree or undergraduate equivalent
• 5-6 years of relevant experience can be considered in lieu of education