Salesforce CTI Lead - NYC,NY (Hybrid)

The Salesforce Development Lead (CTI) serves as both a solution lead and a hands-on developer for the CTI workstream within the NYL Salesforce & Agentforce program. This position is responsible for end-to-end technical design, development, and delivery of telephony integrations for Salesforce Service Cloud and Agentforce, while providing leadership across solution architecture and team coordination. Key Responsibilities Solution Leadership Own the CTI solution direction within Salesforce (Servi

Role Title: Principal Salesforce Service Cloud & Contact Center Architect Location: Princeton, NJ (Onsite) Role Summary We need a senior, customer-facing architect to lead Contact Center transformation leveraging Salesforce Service Cloud, Service Cloud Voice (SCV), Agentforce, and enterprise CTI/CCaaS integrations (Genesys/Five9/Amazon Connect). This is a hands-on architecture + workshop leadership role, not an admin or developer role. Mandatory Experience Candidates must demonstrate: Sal

Job Title: Salesforce Developer Experience: 12+ Years Location: Boston or nearby areas within 23 hours of commuting distance. Candidates must be willing to work onsite from Day 1. -- Face to Face is Must Work Mode: Onsite Interview Process: Onsite interview (Locals only) Required Skills:Strong hands-on experience with Salesforce Lightning Web Components (LWC) (must be hands-on)Strong server-side programming experience using APEXGood hands-on experience with APEX / HTML / JavaScript / Ctrong Ban

Title: Salesforce CRM Lead Location: New York City, NY (Hybrid)Employment Type: Full time Opportunity Job DescriptionDomain Financial Services and Insurance.Own the CRM strategy and architecture for insurance clients.Lead Salesforce customization and development efforts.Integrate CRM with policy administration billing and marketing systems.Ensure compliance with industry regulations and data governance.Skills RequiredExpertise in Apex Visualforce and Lightning Web Components.Strong understanding