PC Technician

Description
Our client is looking to add 2 PC Technician resources to support their hardware refresh and RAM replacement projects. 1 individual will focus on the hardware refresh (transferring data from old to new machine, imaging, etc.) and the other individual will be focused on the RAM replacement (opening machine, replacing old RAM with new RAM, putting machine back together). A successful candidate in this role will have migration/hardware refresh experience. These candidates will sit on-site out of PSE's Bothell, WA location.
Basic Function/Responsibilities:
Tier 2 Hardware and software support for remote and internal employees through remote access, phone or desk side visit
Tier 1/Tier 2 Hardware and software support for lab computers
Create work orders in a help desk system, dispatch work orders to other support technicians and IT groups
Assess and escalate serious or unusual problems to the appropriate IT group for resolution
Windows 7 and 10 Support in a network environment
Diagnose and support hardware failures, operating system, application issues and network connectivity
Provide work order status reports and metrics to management
Monitor help desk workload and prioritize work orders effectively
Develop, test and implement solutions to problems detected during troubleshooting
Assess training needs and develop new training or self-help materials
Manage user accounts and phone accounts
Follow standard operating procedures, create and revise documentation as needed
Mobile device support including set up, deployment and support
Update inventory records for end users, hardware and software
Monitor, diagnose, repair and run preventative maintenance on computers
Provide in depth customer training and training materials
Hardware and software ordering
Working with other team member on projects
Ordering computing peripherals
Working with vendors
Job Type & Location
This is a Contract position based out of Bothell, WA.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bothell,WA.
Application Deadline
This position is anticipated to close on May 2, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.