Senior Technical & Functional Analyst (AI)

JOB TITLE: Senior Technical & Functional Analyst (AI / Automation)

Location: NYC, NY

Duration: 6-12 Months

Tasks & Duties:

• Lead workshops with business stakeholders to document business processes, pain points, user stories, functional specifications, and acceptance criteria.
• Perform feasibility analysis to identify opportunities for AI/ML, automation, decisioning, and workflow optimization.
• Develop process maps (BPMN), system flows, data lineage, and integration documentation.
• Translate business requirements into clear, actionable technical specifications, including APIs, data flows, validation rules, and model inputs/outputs.
• Analyze existing applications, databases, integrations, and AWS cloud environments to inform solution design and implementation.
• Collaborate closely with architects, developers, data scientists, and engineers to ensure accurate interpretation of requirements and solution intent.
• Work with data science and engineering teams to define data needs, metrics, business rules, validation logic, and AI/ML model behavior.
• Lead and support AI pilots and POCs, including defining success metrics, tracking outcomes, and documenting lessons learned for scale-up.
• Conduct root cause analysis and recommend improvements to accuracy, efficiency, compliance, and user experience.
• Support dashboarding, analytics KPIs, and reporting for business and executive leadership.
• Support User Acceptance Testing (UAT), traceability, defect triage, and business sign-offs.
• Partner with QA teams to ensure robust testing coverage across multiple business and edge scenarios, especially for AI-driven solutions.
• Act as a liaison between business program areas, IT delivery teams, vendor partners, and technical SMEs to ensure alignment and clarity.
• Produce regular status updates, technical documentation, and executive-level summaries on progress and outcomes.
• Support training, SOP updates, knowledge transfer, and production rollouts.