QA Analyst (IVR Tester)
Hybrid in Walnut Creek, CA, US • Posted 14 hours ago • Updated 8 hours agoContract W2
No Travel Required
Hybrid
$55 - $60/hr
Goldenpick Technologies LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- QA
- IVR
- Test
Summary
Must have
- Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless).
- Experience with QA methodologies, test planning, and execution.
- Proficiency in defect management tools (Jira, Rocketlane, ).
- Familiarity with automated testing tools (Cyara Velocity ).
- Understanding of downstream system integrations (Salesforce, Bringg, Pinpoint, CTI).
- Ability to document precise test cases, environments, and expected outcomes.
- Strong communication and collaboration skills with cross-functional teams.
- Analytical mindset with attention to detail and process improvement focus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91164342
- Position Id: 628-36890-
- Posted 14 hours ago
Company Info
About Goldenpick Technologies LLC
GoldenPick Technologies is a cutting-edge career search and leadership hiring firm that leverages innovative recruitment solutions to deliver exceptional talent. With over 20 years of industry expertise, we provide our clients with a high-caliber resource pool through our intelligent search and selection process. Our robust internal processes ensure precise candidate matching for current and future requirements. We prioritize client satisfaction, delivering prompt solutions with diligence, continuous feedback, and personal accountability.
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