ApTask Global Workforce (AGW) is seeking a Quality Specialist - II (Associate) IV with a pharmaceutical company. This is a 12+ month contract opportunity located in Wilson, NC. Summary: This role supports Quality Assurance activities focused on complaint management, investigations, sample inspection, and quality systems execution within pharmaceutical operations, with no exposure to blood products or human samples.
Responsibilities Complaints / Investigations Management - Supports the Complaint Management Topic ensuring all product quality complaints (PQC) are investigated within the specified timeframes and Corrective and Preventive Actions are identified when required.
- Assess whether reporting to Health Authority is required.
- Performs trending to identify any specific or recurring problems.
- Approves low and medium risks complaint investigations.
- Manage incoming mailbox (complaints).
- Destruction of aging complaint samples.
Requirements: Education Requirements: - Bachelor's degree preferred.
- Candidates with Associate's degree considered with relevant experience.
Experience Required: - 3-5 years of relevant experience within quality assurance, quality control, investigation, sample management, and complaint management.
Required Skills - Possesses a basic knowledge of theories, practices, and procedures in the Quality Assurance discipline, including the knowledge and understanding of pharmaceutical operations systems.
- Ability to perform routine assignments and develops competence by performing structured work assignments.
- Ability to use existing procedures to solve routine and standard problems.
- Receives instruction, guidance, and direction from others and also seeks advice/information from others when addressing serious business issues.
- Promotes the team's effectiveness through actions that demonstrate respect and appreciation for diverse perspectives.
- Speaks up on tough issues and expresses views and ideas at the right time while actively encouraging team members to make suggestions and share ideas.
- Readily accepts performance feedback and incorporates this feedback into future performance.
- Learns to use new problem solving tools to solve issues.
- Ability to interpret Client Quality Policies, Procedures and Guidelines for daily application.
- Developing technical writing capabilities and is able to compile straightforward investigations and procedures.
Personality - Teamwork
- Details oriented
- Extrovert
- Collaboration
Day-to-Day Activities - Mailbox monitoring - Veeva mailbox to check the task.
- Accept the assignment and start with the workflow.
- Inspecting retention samples.
- Pulling data.
- Samples: Visual inspection of bottle of tablets, bottles of vaccines.
Not Looking for Candidates with Experience In - No analytical or testing work.
- Scientist and lab testing.
- Lab management.
Pay range: up to $45.86 per hour
Only candidates available and ready to work directly as ApTask Global Workforce (AGW) employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply! ApTask Global Workforce (AGW) ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise and a commitment to quality, speed and consistent delivery.
Benefits of working with ApTask Global Workforce include: - Medical
- Dental
- Vision
- Sick Pay (for applicable states/municipalities)
Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website .
ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran
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