No Visa Sponsorship Available
Role Overview
We are seeking a MarTech AI Solution Architect to design and implement next-generation, AI-enabled marketing and customer engagement solutions for enterprise clients, primarily within Financial Services and other regulated industries.
This role focuses on modern MarTech architecture, AI-driven workflows, customer decisioning, campaign orchestration, and personalization at scale. You will work across business, product, data, and engineering teams to build scalable, AI-powered marketing ecosystems and operating models.
Key Responsibilities
- Architect AI-enabled MarTech solutions across campaign orchestration, personalization, and customer engagement
- Design AI-driven workflows using agents, copilots, and automation tools
- Identify opportunities for AI optimization (segmentation, audience activation, content operations, analytics)
- Develop end-to-end architecture across CDP, campaign platforms, decisioning systems, and AI services
- Define MarTech modernization strategies and future-state roadmaps
- Lead use cases such as:
- AI-assisted campaign planning
- Real-time personalization
- Customer decisioning
- Marketing workflow automation
- Performance measurement & optimization
- Collaborate with engineering teams on APIs, integrations, and orchestration layers
- Support rapid prototyping / POCs using GenAI platforms
Required Qualifications
- 8+ years of experience in MarTech, CX, or Marketing Technology architecture
- Hands-on experience in one or more:
- Campaign orchestration
- Customer decisioning
- Marketing automation
- Customer Data Platforms (CDP)
- Personalization platforms
- Marketing analytics
- Practical experience with AI / GenAI (LLMs, copilots, agents, RAG, workflow automation)
- Experience designing API-driven, enterprise-scale architectures
- Ability to translate business needs into scalable technical solutions
- Strong communication and stakeholder management skills
Preferred Qualifications
- Experience with:
- Adobe Experience Cloud (AEP, AJO, Campaign, Target)
- Salesforce Marketing Cloud / Data Cloud
- Braze, Tealium, Segment, Workfront, Aprimo
- Familiarity with AI platforms:
- OpenAI, Azure AI, AWS Bedrock, Google Gemini
- Consulting or enterprise transformation experience
- Background in Financial Services, Insurance, or regulated industries
Key Skills
MarTech Architecture, Customer Decisioning, Campaign Orchestration, CDP, Personalization, Marketing Automation, AI / GenAI, LLMs, AI Agents, APIs, Solution Architecture, Marketing Analytics
Nice-to-Have
- Agentic workflows / multi-agent orchestration
- Real-time event-driven marketing
- Marketing copilot experiences
- AI governance within marketing ecosystems
Important
Must be authorized to work in the U.S.
No sponsorship (current or future)
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real | ;/div>
Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: KANBAY
- Position Id: 9012412
- Posted 19 hours ago
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