Junior E-Learning Specialist

RESPONSIBILITIES:
Kforce has a client that is seeking a Junior E-Learning Specialist in Charlotte, NC.

Summary:
The E-Learning Specialist will support franchise success through engaging, scalable, and easy-to-consume learning experiences. This role will focus on developing and maintaining digital training content that supports franchise partners, field teams, and internal stakeholders across the organization. This role is well-suited for someone who enjoys building structured learning experiences, improving adoption of new tools and processes, and supporting change at scale.

Responsibilities:
* Develop clear, creative learning materials/modules (workbooks, eLearning, more)
* Partner with subject matter experts to build leadership content
* Track participation, measure effectiveness, and share insights
* Design, deliver, and maintain training programs that support employee onboarding, upskilling, and ongoing development
* Partner with business and technical stakeholders to assess learning needs and translate them into effective training solutions
* Develop learning materials including presentations, guides, e-learning modules, and facilitator resources
* Facilitate live and virtual training sessions and support self-paced learning experiences
* Evaluate training effectiveness and continuously improve content based on feedback and performance data
* Manage learning initiatives across multiple teams while ensuring consistency, quality, and alignment with business goals

REQUIREMENTS:
* 1-3 years of experience in technical writing, documentation, business writing, or a related role (internships, co-ops, or contract work included)
* Experience in creating clear, well-organized documentation, such as SOPs, process guides, FAQs, job aids, or internal reference materials
* Experience gathering information from subject matter experts (SMEs) and incorporating feedback into documentation
* Basic experience organizing documentation, so it is easy to navigate, update, and maintain
* Strong writing and editing skills with the ability to explain systems and processes clearly to non-technical audiences
* Strong attention to detail with the ability to ensure accuracy, consistency, and clarity
* Proficiency with common documentation tools such as Microsoft Word, Google Docs, SharePoint, Confluence, or similar platforms
* Ability to write in plain, business-friendly language that supports understanding and adoption
* Ability to manage multiple tasks, follow established processes, and meet deadlines

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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