GIS Systems Administrator (Hybrid)
Our client, a leading Pacific Northwest utility provider committed to public service and environmental preservation, is looking for a Systems Administrator - Geographical Information Systems for their Portland, Oregon location. This position will provide support to the Asset Management and Engineering Applications organization within the IT Department. The Systems Administrator / Customer Support performs a variety of work including contributing to the upkeep and support of the enterprise Geographic Information Systems, data and data flows and the planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training in response to customer requirements.
This Hybrid position is a one-year renewable contract that includes employee benefits! If this opportunity is well-aligned with your experience and goals, we would love to hear from you!
Key Responsibilities for Systems Administrator - Geographical Information Systems:
- Perform routine updates, maintenance, and quality assurance checks on enterprise geospatial datasets.
- Assist in the documentation of data sources, schemas, and metadata to ensure data integrity and accessibility.
- Execute data extraction, transformation, and loading (ETL) processes as directed to support various GIS applications.
- Publish data updates to and maintain enterprise databases and data stores.
- Monitor support inboxes and CRM systems to provide first-level technical support to end-users regarding GIS application functionality, data and application access, and common issues. Escalates issues as needed in a timely manner.
- Monitor the performance and availability of GIS applications and services, escalating complex issues to senior team members.
- Assist in the deployment of application updates, patches, and configurations under supervision.
- Provide responsive and empathetic technical assistance to GIS users, diagnosing and resolving issues related to application functionality, data access, and spatial analysis requests.
- Communicate technical information clearly and patiently to users with varying levels of GIS proficiency, ensuring their understanding and satisfaction.
- Actively listen to user feedback and concerns, translating operational challenges into actionable insights for continuous service improvement and fostering positive relationships.
- Maintain a user-centric approach in all interactions, striving to understand user needs and deliver solutions that genuinely support their objectives.
- Support the administration of GIS servers (e.g., ArcGIS Enterprise, ArcGIS Server, and other federated components) by monitoring resource utilization and reviewing logs for potential issues.
- Assist in maintaining documentation for GIS infrastructure components, including server configurations, network diagrams, and service dependencies.
- Participate in scheduled system backups and recovery procedures as part of disaster recovery planning.
- Generate maps, reports, and spatial analyses based on established templates and user requests.
- Perform basic geoprocessing tasks, such as buffering, overlay, and clip operations, to support operational needs.
- Contribute to the creation and maintenance of standard operating procedures (SOPs) for GIS operations and maintenance tasks.
- Document solutions to recurring technical issues and contribute to a knowledge base for internal team use.
Requirements/Qualifications for Systems Administrator - Geographical Information Systems:
- Bachelor''''''''s degree in GIS, Geography, Computer Science, or a related field, or equivalent practical experience.
- 3 years of experience is required with an associate or bachelor’s degree in applicable fields.
- 5 years of experience is required without a degree or an applicable degree.
- 2 years of related experience with focus on Geographic Information System Solutions (ESRI, Google, or similar) is required.
- 2 years of experience using Python or other supported scripting language for ArcGIS products is required.
- Proficiency with ESRI ArcGIS software suite (ArcGIS Pro, ArcMap, ArcGIS Online/Enterprise).
- Familiarity with geospatial data formats (e.g., shapefiles, geodatabases, KML).
- Basic understanding of SQL for querying spatial databases (e.g., PostgreSQL/PostGIS, SQL Server).
- Exposure to scripting languages such as Python for automating GIS tasks.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
**We are unable to accommodate corp. to corp. candidates**
About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
ED/BH 13898
Job ID: 13898
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