Network Administrator

Our mission is simply stated: ERS offers competitive benefits to enhance the lives of its members. Each team member across the agency contributes to our ongoing success. ERS currently offers opportunities for a hybrid work environment that include flexible work schedules.

Join our team at ERS and see why we were named a Top Workplace in 2024 by the Austin American-Statesman. Learn about us here! ;/p>

ERS is seeking a Network Administrator to perform advanced to highly advanced (senior-level) duties to ensure the efficient and effective operation of agency data networking and Unified Communications (UC) systems. Work involves advanced data networking and UC tasks related to the IT systems lifecycle; this includes planning, analysis, design, implementation, integration, evaluation, testing, security, documentation, training, monitoring, troubleshooting, maintenance, and decommissioning tasks related to existing and potential systems. Lead/manage initiatives and projects, including highly complex planning, design, and integration of data networks and related systems. Works under minimal supervision of the Network Services Manager with considerable to extensive latitude for the use of initiative and independent judgment.

Essential Responsibilities include, but are not limited to:

• Performs advanced to highly advanced administration, monitoring, and technical support of enterprise network infrastructure technologies, including data center, backbone, edge, and office building wired and wireless systems.
• Performs advanced to highly advanced administration and technical support of enterprise network security devices and technologies including web and email filtering, network access and control systems, Virtual Private Networks, and firewalls.
• Performs advanced to highly advanced administration and technical support of communications systems including telephony, videoconferencing, and mobile/cellular communication devices, infrastructure, technologies, and services.
• Researches, assesses, evaluates, and implements new, upgraded, and developing systems, technologies, and standards to enhance agency enterprise IT operations. Provides recommendations and risk assessments of new features, capacity and licensing requirements, high-availability, and integrations.
• Participates in the development and documentation of best practices, operating procedures, guidelines and metrics, and provide quality control through the application of standards and by ensuring that agency's business needs are met.
• Analyzes existing procedures for efficiency and effectiveness.

Other Duties and Responsibilities:

• Attends work regularly in accordance with agency leave and attendance policies.
• Complies with all applicable agency policies and procedures, including safety and standards of conduct.
• Performs on-call or scheduled after-hours work as required.
• Performs other duties and special projects as assigned.

Required Minimum Qualifications: Your application for employment must reflect how you meet each of the following minimum qualifications:

1. Graduation from an accredited four-year college or university with a degree in data processing, computer science, computer information systems, management information systems, or a related field. Each year of qualifying experience over the required amount may substitute for the education requirement on a 30 semester hour per year basis.
2. Five (5) to six (6) years of general experience (depending on classification level) in an enterprise technology environment in a role performing data network administration and support.
3. To qualify as a Network Specialist VI: Two (2) years of experience supporting network security systems, such as firewalls, web/email filter systems, and network access control systems.

Preferred Qualifications: Your application for employment should reflect how you meet the following preferred qualifications:

1. Two (2) to four (4) years of experience (depending on classification level) in an enterprise technology environment performing senior-level data network administration and support.
2. Two (2) to three (3) years of experience (depending on classification level) supporting Cisco wired networking equipment.
3. One (1) to two (2) years of experience (depending on classification level) supporting Cisco wireless networking equipment.
4. Two (2) to three (3) years of experience (depending on classification level) supporting network security systems, such as firewalls, web/email filter systems, and network access control systems.
5. Experience administering and supporting telecommunications systems and solutions, including Unified Communications (UC) solutions.

PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Other Information: This position may require access to privileged, confidential, or sensitive data. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquiries can be made to . Please note: Internal applicants in the same salary group and classification as the posted position are eligible to receive an increase in salary where applicable up to the posted maximum.

Military Occupational Specialty Codes:

Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty (_InformationTechnology.pdf) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Human Resources at with questions or for additional information.

How to Apply: Ready to join the dedicated, customer-focused team at ERS? Submit the following to the ERS Human Resources Office:

A State of Texas Application for Employment submitted online through CAPPS Recruit.

• Use the link below to create a CAPPS Recruit account and build your profile on the My JobPage tab in the upper left corner of the screen.
• Once your profile is complete, click on the Job Search tab in the upper left corner of the screen to view available career opportunities and submit your application.

Applications submitted through Work in Texas:

If you apply for an ERS position via Work in Texas , you will also need to complete a supplemental questions form. For more details, refer to the instructions in the email you receive from CAPPS Recruit.

Please contact a Human Resources representative if you need assistance or require accommodation during the application process.

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