ServiceNow Solution Architect-Onsite

ServiceNow Solution Architect

Onsite at Below locations

1. Austin

2.Chicago

3.Dallas

4.New York

5.Portland

6.Seattle

2months Contract

Job Description:

Systems Architect Director ServiceNow Solution Architect Following rapid expansion of SaaS ServiceNow practice, we are seeking a ServiceNow Solution Architect that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements.

What we offer: The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers.

Unrivalled investment and training in you and your career Stimulating environment offering ongoing learning opportunities Culture of innovation and inspiration Competitive salary and generous benefits 

A very flexible and creative environment for everyone

Role and Accountabilities:

We are seeking a highly experienced and strategic ServiceNow Architect to design, implement, and optimize our ServiceNow platform.

The ideal candidate will be a true expert in ServiceNow architecture, possessing deep knowledge of IT Operations Management (ITOM) processes, and a proven track record in integrating ServiceNow with complex enterprise systems.

You will play a pivotal role in defining our ServiceNow roadmap, ensuring scalability, performance, and alignment with our business objectives.

Key Responsibilities: Lead the architectural design and evolution of the ServiceNow platform, ensuring best practices, high performance, scalability, and maintainability.

Define and enforce architectural standards, guidelines, and frameworks for ServiceNow development and configuration.

Translate complex business requirements into robust, scalable, and secure technical solutions within the ServiceNow ecosystem.

Provide expert guidance on platform capabilities, limitations, and strategic roadmap. Oversee the technical design and implementation of new ServiceNow modules and functionalities.

Design and optimize IT Operations Management (ITOM) processes within ServiceNow, including Event Management, Service Mapping, Discovery, CMDB, and Orchestration.

Translate business needs into technical requirements for ITOM solutions, ensuring alignment with ITIL best practices.

Drive the automation of IT operations and service delivery processes through ServiceNow ITOM capabilities.

Provide subject matter expertise on ITOM concepts, leading workshops and training sessions as needed.

Architect and oversee complex integrations between ServiceNow and other enterprise systems (e.g., HRIS, ERP, Monitoring Tools, Cloud Platforms, CMDBs, other ITSM tools).

Define integration patterns, data synchronization strategies, and API specifications. Ensure data integrity, security, and performance across integrated systems. Develop and implement integration solutions using various methods (e.g., REST, SOAP, JDBC, MID Server, Integration Hub).

Collaborate with business stakeholders, IT leadership, and development teams to understand requirements and deliver innovative solutions.

Mentor and provide technical leadership to ServiceNow developers and administrators.

Stay current with ServiceNow releases, new features, and industry best practices.

Participate in pre-sales activities, solution presentations, and architectural reviews as required. 

Mentorship: Mentor junior team members and foster a culture of continuous learning and improvement.

Experience leading client workshops, gathering business and technical requirements, and translating them into clear, well-defined user stories. Act as a trusted advisor to business, product owners, and leadership.

Required Skills & Qualifications Bachelors degree in computer science, Information Technology, or a related field.

5+ years of demonstrable experience as a ServiceNow Solutions Architect, with a significant focus on ITOM modules.

ServiceNow Architecture: Deep understanding of ServiceNow platform capabilities, data model, security, performance optimization, and instance management.

Ability to design end-to-end solutions that leverage the platform effectively. ITOM Process Expertise: Extensive experience

Best Regards,
Praveen