7252 - IT PC Technician – Elk Grove / Sacramento, CA (Onsite)
Location: Elk Grove / Sacramento, CA
NO THIRD PARTY CANDIDIATES
Work Arrangement: 100% Onsite – Local Candidates Only
Employment Type: Contract
Duration: 12 Months, with potential extension
Position Overview
We are seeking an experienced IT PC Technician to provide hands-on technical support in an enterprise IT environment. This position will support employees at multiple locations in the Elk Grove and Sacramento areas.
The ideal candidate will have strong desktop support, troubleshooting, Windows administration, PC imaging, and Help Desk experience. Candidates must possess excellent customer service skills and the ability to communicate effectively with both technical and non-technical users.
Candidates must currently reside in the Sacramento metropolitan area, be available to work 100% onsite, and be authorized to work in the United States without current or future employer sponsorship.
Key Responsibilities
- Provide onsite and remote troubleshooting support for desktop computers, laptops, and related IT equipment.
- Diagnose and resolve hardware, software, and operating system issues.
- Install, configure, and maintain PC hardware and software.
- Develop and deploy PC images.
- Support Windows operating systems in an enterprise Active Directory environment.
- Provide Help Desk telephone support and technical assistance to end users.
- Troubleshoot Microsoft Office applications and related software.
- Collaborate with IT team members to resolve technical issues.
- Deliver excellent customer service to technical and non-technical users.
- Assist with additional IT projects and technical support assignments as needed.
Required Qualifications
- Excellent troubleshooting skills, both remotely and in person.
- Strong verbal communication and customer service skills.
- Demonstrated ability to work collaboratively in a team environment.
- Experience supporting technical and non-technical users.
- Hands-on experience with hardware and software installations.
- Proven experience developing PC images.
- Experience with Windows administration and desktop support.
- Experience providing Help Desk telephone support.
- Proficiency with Microsoft Office products.
- Experience supporting Windows operating systems within an Active Directory (AD) enterprise network environment.
Desired Qualifications
- Experience supporting VoIP telephone systems and smartphones.
- Experience providing remote PC support.
- Familiarity with Atlassian tools, including Jira and Confluence.
- Experience with IT asset management and inventory tracking.
Additional Requirements
- Must currently reside in the Sacramento metropolitan area. Relocation candidates will not be considered.
- Must be available to work 100% onsite at locations in Elk Grove and Sacramento, CA. No remote or hybrid arrangements.
- Must be legally authorized to work in the United States without current or future employer sponsorship.
- Must have hands-on PC and desktop support experience.
- Must be able to troubleshoot technical issues independently and collaboratively.
- This position is focused on end-user technical support rather than server administration, software development, database administration, business analysis, project management, or network engineering.
- Contract extension may be available based on performance and business needs.
