Technical Writer

Alpharetta, GA, US • Posted 3 days ago • Updated 5 hours ago
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Job Details

Skills

  • Technical Writing
  • Role: Technical Writer Skills: Siebel CRM Technical System Administration (Windows and Unix)
  • Content and Publication Review
  • Presentation and Publication
  • Execution

Summary

Note: Position is for onsite in-person interview and work at Alpharetta, GA location only

Role: Technical Writer
Skills: Siebel CRM Technical System Administration (Windows and Unix), Technical Writing, Content and Publication Review, Presentation and Publication, Execution
Experience Required: 4-6 Year



Job Description
BS in English, Communications, Technical Writing, or equivalent job experience required
2+ years of experience writing, editing, and planning software documentation.
Technical Writing - Identifies discrete personas to target audience content as appropriate; Uses advanced authoring tools to draft essential user documentation; Employs advanced organization and navigation techniques in all artifacts; Adheres to all policies applicable to document governance and security.
Execution - Elicits SME content to draft complete release artifacts; Uses an advanced workflow to finalize user artifact publications; Executes tasks with nominal supervision
Content and Publication Review - Drafts and submits user content for final editorial and technical review; Executes the iterative workflow and to finalize content for publication; Uses advanced knowledge of tools to prepare publications for delivery.
Presentation and Publication - Drafts, edits, and submits local and cloud-based artifacts to reviewers; Uses local and cloud-based authoring and publication systems.
Plans, develops, and writes operational, process, or release documents for local or cloud-based publication.
Conducts interviews with technical resources to gather data for user documentation.
Uses pre-defined templates to create process, procedure, and reference documents.
Produces artifacts that conform to the company documentation and QA standards.
Typically provides documentation support to a tribe or segment.
Creates multi-format deliverables for both internal and customer audiences.
Participates in agile ceremonies and QA activities as appropriate
Superb written communication and outstanding grammar skills
You are able to conform to writing style, content, and formatting using proprietary style guides
You understand and adhere to current documentation usability concepts
Cloud Certification Strongly Preferred
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91136807
  • Position Id: 2026-5823
  • Posted 3 days ago

Company Info

About Volto Consulting

Challenge the present. Change the future.
 
At Volto Consulting, we are driven by ambition and the power of technology to act with integrity and keep our clients ahead in this digital dynamic world. Headquartered in Chicago IL, we are a diverse team with unique perspectives. We work with you to address today's challenges and drive business transformation for real. Our technology and engineering services architecture combined with our digital expertise, strategic consulting, design thinking, and industry specific alliances provide real business value to our customers through human-centric innovation.

Businesses today are challenged to stay ahead of latest trends at a rapid pace and adapt to competitive developments and insights. We embrace change through our software engineering heritage combined with technical expertise to enable digital transformation.

Volto is strictly guided by Integrity in everything we do to be a part of our Customer's Success journey and be an extended arm for the customer to accelerate growth and deliver results at a faster pace. In all we do, our commitment is towards building collaborative relationships through customer intimacy on a personal level and create an impact by providing industry and technology expertise to create experiences that resonate customers.
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