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Job Description:
Job Title – Enterprise Mobility Program Manager
Location – Wilmington, DE - Hybrid
Duration – 12+ Month Contract Direct client
The OCM & Mobile Delivery Lead is responsible for reviewing and improving the enterprise-wide mobile device strategy; defining and evolving the delivery and support of mobile devices to Client employees.
The role will assist with continuous improvement of mobile procurement to meet the business department requirements and timing, configuration of devices in the mobile device management application, planning for distribution to employees nationwide, and supporting employee adoption as they transition to more mobile field-technology.
This role will work closely with the DT OCM Change Management leads, Supplier Management, Engineering, Mechanical, Transportation, Facilities, Network, Enterprise Architecture, and Digital Technology teams to ensure mobile solutions meet the needs of the business.
Responsibilities:
Evaluate current processes & recommend improvements for device lifecycle management (procurement to retirement)
Define a standardized, scalable mobile device operating model & establish clear ownership and decision rights across teams; define controls for compliance, cybersecurity, and audit readiness.
Initiate standardized enrollment models (zero-touch, supplier provisioning) and align identity, access and device compliance policies to improve reporting and analytics for leadership decision-making; maximize usage of Apple Business Manager and Microsoft Intune.
Partner with Operations, OCM and Supplier Management to forecast device demand and volume; evaluate supplier-side device configuration, enrollment, and staging options; Identify opportunities for cost savings, consolidation, and contract efficiency; Build ROI models aligned with Client funding and budget cycles Mobile Device Support
Analyze mobile device management settings and process
Provide suggestions for improvement and enablement of bringing current operations to scale
Travel nationwide to Mechanical and Engineering construction & maintenance locations to support training sessions and device readiness
Assist with ensuring user readiness (mobile device access, application and environment setup)
Required Skills and Experience
Experience leading an enterprise-wide mobile device modernization, transformation, or mobility program
Experience supporting large, distributed workforces
Demonstrated ability to convert manual processes into structured, repeatable, digital workflows with clear governance, ownership, and controls
Experience developing dashboards, metrics, scorecards, and reporting routines using tools such as Tableau, Jira, Confluence, Figma, Excel, SharePoint, Power BI, or similar platforms
Excellent written and verbal communication skills
Familiarity with agile delivery, organizational change management, continuous improvement, and process standardization methodologies
Certifications such as SAFe, Prosci, Kotter, PMP, and related credentials are preferred
Travel Time Expected
Moderate to frequent to support mobile devices (25-50%)
Occasional onsite presence for executive workshops, operational reviews, and stakeholder sessions as needed
Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today’s businesses.
As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal C State agencies, delivering cutting-edge technology solutions that drive success.
Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law.
