Application Runbook Administrator

Job Title: Application Runbook Administrator

Location: Remote

Employment Type: Contract W2

Rate: $50–54/hr

Industry: Banking & Financial Services (BFS)

We are seeking an experienced Application Runbook Administrator with expertise in Cutover Administration, IT Operations, Release Management, and IT Resilience to support enterprise-wide application deployments and production events. This role is ideal for professionals who excel at building and managing high-quality runbooks, coordinating cross-functional teams, and ensuring seamless execution of complex cutover activities in regulated environments.

If you have hands-on experience with Cutover, ITIL, Incident Management, Production Support, and Release Governance, we''d like to hear from you.

Top Required Skills:

• Cutover Administration & Runbook Management
• ITIL, Incident Management & Production Support
• Release Management & Cross-Functional Coordination

Key Responsibilities:

• Administer Cutover workspaces, templates, user roles, and configurations in accordance with organizational policies.
• Design and maintain standardized runbook templates for disaster recovery, migrations, and production deployment events.
• Collaborate with application, infrastructure, and platform teams to document end-to-end cutover activities, dependencies, rollback plans, and validation steps.
• Ensure runbooks comply with governance standards, naming conventions, sequencing, approvals, and documentation requirements.
• Lead cutover readiness reviews, dry runs, and execution planning with business and technical stakeholders.
• Facilitate live cutover events by tracking task execution, managing blockers, escalating issues, and providing real-time status updates.
• Coordinate integration with release management, change management, maintenance windows, and audit requirements.
• Develop and maintain dashboards and reports for runbook execution, completion metrics, and post-event analysis.
• Create and maintain knowledge articles, documentation, and training materials for teams adopting Cutover.
• Drive continuous improvement through post-implementation reviews (PIRs), lessons learned, and process enhancements.

Required Qualifications:

• Hands-on experience administering or extensively using Cutover.
• Strong background in IT Resilience, ITIL, Incident Management, Production Support, and Release Management.
• Experience creating detailed, executable runbooks with clear ownership, validation steps, and rollback procedures.
• Strong stakeholder management and cross-functional coordination skills.
• Good understanding of SDLC, environment management, and deployment strategies such as blue/green, rolling, and canary deployments.
• Experience with incident/problem management and post-event reviews.
• Excellent documentation, organizational, and communication skills.
• Ability to work in fast-paced production environments, including occasional after-hours maintenance windows.

Preferred Qualifications:

• Experience supporting enterprise banking or financial services environments.
• Knowledge of Change Management and Release Governance processes.
• Familiarity with audit, compliance, and regulated operational environments.
• Experience creating operational dashboards, metrics, and reporting.

If you have experience driving enterprise cutover events, release coordination, and operational excellence within a regulated environment, we''d love to hear from you.