Helpdesk support- Secret Clearance

Lawton, OK, US β€’ Posted 1 day ago β€’ Updated 1 day ago
Full Time
On-site
$40,000 - $60,000/yr
Fitment

Dice Job Match Scoreβ„’

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Job Details

Skills

  • Install and configure COTS/GOTS applications
  • (LAN/WAN
  • troubleshooting
  • Intune
  • IT ticketing environment
  • User account/group management
  • Printer setup
  • Remote troubleshooting

Summary

Job Title: Information Technologist (IT) I/Information Management Officer (IMO)

Location: Fort Sill, OK (Onsite)

Status: Full-time

Clearance: Secret Clearance

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality, and cost-effective IT business solutions and services.

YSI offers a competitive benefits package that includes the following: 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.

YSI is seeking an Information Technologist (IT) I/Information Management Officer (IMO).

Job Responsibilities

  • Support Windows 11 desktops and laptops.
  • Administer and troubleshoot Microsoft Intune devices.
  • Manage user accounts, permissions, and password resets.
  • Install and configure COTS/GOTS applications.
  • Maintain Army security baselines, patches, and antivirus compliance.
  • Troubleshoot connectivity issues (LAN/WAN).
  • Perform hardware repair and component replacement.
  • Coordinate image updates with NEC.
  • Enter, update, and resolve tickets in AESMP.
  • Provide Tier 1 classroom audiovisual troubleshooting (including Microsoft Teams video conferencing).

Required skills and experience

  • Education: Associate s degree in related field OR Three (3) years related experience.
  • 2+ years supporting Microsoft Windows client environments
  • Experience with: Device imaging, Patch management, User account/group management, Printer setup, Remote troubleshooting, Experience in a structured IT ticketing environment"
  • Microsoft 365 administration experience
  • Microsoft Intune Endpoint Management experience
  • IAT Level II. Security+ and Computing Environment certification. Maintain CE training as required.

Employers have access to artificial intelligence language tools (β€œAI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10290089
  • Position Id: 8904092
  • Posted 1 day ago
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