Authorized Officer, Tech Support Analyst

Your role

UBS Business Solutions US LLC is seeking an Authorized Officer, Tech Support Analyst in Morrisville, NC
Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across a range of business functions? Are you passionate about IT process automation using cutting edge tooling platforms?

We're looking for an Authorized Officer, Tech Support Analyst to:
Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams.
Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data centre maintenance, special trading days or exchange-mandated market rehearsals.
Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment.
Conduct problem reviews with the relevant IT streams.
Interact very closely with front office across IB asset classes and regions but primarily focusing on the America's time zone.
Day to day interaction with the business stakeholders at all levels.

Qualified Applicants apply through Please reference 002682. NO CALLS PLEASE. EOE/M/F/D/V

*LI-DNI

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

Diversity helps us grow, together. That's why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

You'll be working in the GOTO team in Morrisville, NC.

Your expertise

Education & Experience Requirement
Bachelor's degree or foreign equivalent in Computer Engineering, Computer Science, or a related field of study plus 5 years of experience in the job offered or 5 years of experience in Computer Network Support Specialist, Infrastructure Management, Tech Lead, Software/Infrastructure Engineer, or a related occupation.

Position requires experience with the following:
Front office IB Application support; IB Business and trade lifecycle; ITIL incident and problem management; Unix; Linux; Azure and cloud based technology (containers and Kubernetes); UNIX Scripting (Shell and Python); Database (Oracle, MySQL, and Sybase ); Network (TCP/IP); Middleware such as MQ or EMS; SPLUNK; Big Panda.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

How we hire

We may request you to complete one or more assessments during the application process. Learn more