Technical Support Engineer II

Our client, a Technology Company, is looking to hire a Technical Support Engineer II in Charlotte  , NC

Job Title: Technical Support Engineer II
Location: Charlotte, NC - Onsite 
Duration: 5 Months
Pay Rate Range: $35/hr - $40/hr (DOE)
 

Responsibilities Include:

• Set up, operate, and troubleshoot audiovisual equipment, including microphones, speakers, amplifiers, switches, and video conferencing systems.

• Support live and hybrid events by managing presentations, camera angles, audio boards, AV switching, and streaming equipment.

• Maintain conference rooms through proactive equipment checks, room sweeps, preventive maintenance, and troubleshooting ServiceNow requests.

• Configure and adjust conferencing equipment to ensure reliable audio, video, and presentation quality.

• Coordinate with AV operations, event technology, and network operations teams to support meetings and events.

Qualifications:

• 5+ years of experience as an AV Technician or in a similar audiovisual support role.

• Hands-on experience with Zoom Rooms, audio boards, and AV switching.

• Practical knowledge of microphones, speakers, amplifiers, Crestron systems, video conferencing, and streaming equipment.

• Experience supporting live events, conference rooms, and hybrid meetings.

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