Our client is looking a Business Analyst to support the ePermitting Discovery Project. This project is a significant, agency-wide discovery and planning effort focused on assessing current permitting environment, which includes multiple permitting applications across programs, and defining requirements for a future ePermitting solution.
Ideal candidate will have strong experience in requirements elicitation, process analysis, stakeholder engagement, and documentation in complex, regulated environments. This effort is focused on discovery and analysis and does not include system implementation or configuration.
Tasks
- Conduct discovery and analysis of current state permitting processes across multiple programs.
- Identify and document existing permitting applications, tools, and workflows.
- Facilitate stakeholder interviews and workshops to elicit requirements and identify pain points.
- Document business, functional, and non-functional requirements for a future ePermitting solution.
- Develop current-state and future-state process flows and conceptual models.
- Identify opportunities for standardization and consolidation across permitting programs.
- Document statutory, regulatory, and operational constraints affecting permitting processes.
- Collaborate with IT staff to identify integration, data, reporting, and security considerations.
- Maintain discovery documentation, findings, and recommendations in accordance with PMO standards.
- Support development of executive summaries, findings report, and leadership report-outs.
- Participate in validation sessions to confirm accuracy and completeness of documented findings.
Knowledge, Skills and Abilities Required:
- Highly analytical and detail oriented.
- Strong collaborator with the ability to build trust across programs and stakeholder groups.
- Effective facilitator who can guide productive discussions and capture clear outcomes.
- Proactive problem-solver who identifies risks and issues early.
- Organized, dependable, and committed to delivering high-quality documentation.
- Adaptable and comfortable working in environments with evolving priorities and constraints.
- Strong written documentation skills, including business, functional, and non-functional requirements
- Experience working with diverse stakeholders, including program staff, IT teams, and leadership.
- Ability to facilitate discussions, manage differing perspectives, and drive consensus.
- Strong analytical and critical-thinking skills to evaluate options, risks, and constraints.
- Experience working within established PMO standards, templates, and governance processes.
- Excellent communication skills for engaging both technical and non-technical audiences.
NOTE: Candidate must be CURRENT WI resident. NO RELOCATION ALLOWED. Hybrid, on a weekly basis--DNR is currently 60% remote and 40% in the office (Madison, WI). Hybrid requirement is weekly not monthly.
Location: Madison, WI (Hybrid)
Contract: 1 years
Skills Required:
- 10 years - Extensive experience conducting business analysis on large or complex IT initiatives.
- 10 years - Proven ability to lead requirements elicitation through interviews, workshops, and document analysis.
- 10 years - Strong experience documenting current-state business processes and workflows
- 10 years - Experience assessing multiple applications or systems that support similar business functions.
- 10 years - Ability to identify commonalities, variations, and opportunities for standardization across programs.
- Bachelor's Degree in a related field
Skills Desired A plus to have:
- Experience with permitting, licensing, regulatory, or case management systems.
- Experience in government or public sector IT environments
- Familiarity with ePermitting platforms or workflow-based SaaS solutions.
- Knowledge of enterprise integrations such as identity management, payments, GIS, or document management systems.
- Experience using tools such as Jira, Confluence, SharePoint, or similar collaboration platforms.
*** Rate depends on experience
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
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