Computer System Analyst / Business Analyst
Part Time
No Travel Required
On-site
Depends on Experience
Fitment
Dice Job Match Score™
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Job Details
Skills
- Business Analytics
- Computer Science
- Facilitation
- Forecasting
- KPI
- Quality Management
- Reporting
- Requirements Traceability
- Use Cases
- Workflow
- Business Rules
- workflows
- requirements Gathering
- Business analysis
- Business Analyst
- Computer System Analyst
- System Analyst
Summary
Washington DC (or) Reston VA
Initially Day 1 onsite - later Hybrid model after few months
RQUIRED VISA INDEPENDENT CONSULTANTS
Education: MS in Information Systems,Business Analytics,Computer Science,Engineering
Experience: 10–12 Years relevant experience.
Must Have Technical/Functional Skills
- Business analysis; requirements elicitation; workshop facilitation; requirements traceability; use cases; acceptance criteria; contact-center operations; KPI and benefits analysis.
Roles & Responsibilities
- Leads business and operational requirements discovery with the customer and designated the government program stakeholders.
- Facilitates workshops addressing current state operations, respondent experience, contact center workflows, multilingual service, accessibility, agent workflows, quality management, workforce forecasting, reporting and analytics.
- Develops and maintains the Requirements Traceability Matrix. Categorizes requirements as mandatory, high priority, desirable or future consideration and traces them to mission outcomes.
- Documents use cases, operational scenarios, assumptions,dependencies, gaps, acceptance criteria and business rules.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91113681
- Position Id: 2053205320532053
- Posted 10 hours ago
Company Info
About Atlantis IT Consulting Group LLC
Atlantis team introduced the first version of their software Business Manager DOS in 1990. The company was named Business Manager & Training Center. Throughout the years Business Manager evolved to its Windows version and in year 2000, its Web version (BM-Web) and eventually in year 2013 Business Manager Cloud was introduced to the market. Atlantis Corporation was then formed to offer BM-Web as a hosted solution to customers in North America. Therefore Atlantis itself possesses over 5 years of experience in installation and deployment of business automation systems for government institutions and organizations throughout the world.
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