Overview
On Site
Full Time
Skills
Optimization
Roadmaps
Online Banking
Mobile Applications
Interfaces
Core Banking
ACH
Real-time
Payments
RTP
P2P
Treasury Management
Partnership
High Availability
Disaster Recovery
Digital Design
Analytics
Continuous Improvement
Customer Experience
Payment Systems
Banking
FFIEC
NACHA
PCI DSS
Gramm-Leach-Bliley Act
Collaboration
Cyber Security
Incident Management
Mentorship
Quality Assurance
Innovation
Accountability
Reporting
Risk Management
Regulatory Compliance
Business Analysis
Business Analytics
Communication
Management
Project Management
Analytical Skill
Attention To Detail
Multitasking
IT Management
Agile
IT Strategy
Lifecycle Management
Customer Facing
Scalability
Cloud Computing
React.js
React Native
TypeScript
JavaScript
RESTful
C#
ASP.NET
.NET
Microsoft SQL Server
Law
Job Details
Primary Office Location:
626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.
Position Title: IT Director of Digital Channels and Payments
Business Unit: Technology
Reports to: Chief Information Officer
Position Overview:
Director of Digital Channels and Payments leads the design, development, and optimization of our digital banking platforms and payment systems. This role is critical in driving the bank's digital transformation, ensuring secure, seamless, and innovative digital experiences across all customer-facing channels, while also modernizing and managing the bank's payment infrastructure.
Primary Responsibilities:
Lead the strategic roadmap for digital banking platforms including online banking, mobile apps, ATMs, and emerging digital interfaces. Ensure digital channels are scalable, secure, and aligned with customer expectations and regulatory requirements. Oversee the integration of digital channels with core banking systems and third-party fintech solutions.
Direct the modernization and management of payment systems including ACH, wire transfers, real-time payments (RTP), P2P, bill pay, and card services. Collaborate with treasury, operations, and compliance teams to ensure payment systems meet business needs and regulatory standards. Evaluate and implement new payment technologies and
partnerships.
Ensure robust architecture and infrastructure for digital and payment platforms, including APIs, cloud services, and cybersecurity protocols. Partner with enterprise architects and infrastructure teams to ensure high availability, performance, and disaster recovery capabilities.
Champion a user-centric approach to digital design and functionality. Leverage analytics, customer feedback, and market trends to drive continuous improvement and innovation. Implement omnichannel strategies to ensure a consistent and personalized customer experience.
Ensure all digital and payment systems comply with banking regulations (e.g., FFIEC, NACHA, PCI-DSS, GLBA). Collaborate with cybersecurity and risk teams to maintain secure environments and incident response readiness.
Lead and mentor a multidisciplinary team of IT professionals, including developers, product managers, QA engineers, and systems analysts. Foster a culture of innovation, accountability, and continuous learning.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
10
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent communication skills, both written and verbal
Excellent management skills
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Extensive experience in technology leadership roles within Agile frameworks, including responsibilities for team composition, performance, technology strategy, execution, and lifecycle management
Proven expertise in the development and delivery of customer-facing technologies, modern integrations, and cloud platforms where quality, scalability, and continuous availability are critical
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Strong practical foundation in cloud-native development and front-end technologies such as React, React Native, TypeScript, and JavaScript, along with experience consuming RESTful APIs
Familiarity with C#, ASP/ASP.Net, .NET Core, and SQL Server is a plus
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
626 Washington Place. Pittsburgh, Pennsylvania. 15219.
Join our team. Make a difference - for us and for your future.
Position Title: IT Director of Digital Channels and Payments
Business Unit: Technology
Reports to: Chief Information Officer
Position Overview:
Director of Digital Channels and Payments leads the design, development, and optimization of our digital banking platforms and payment systems. This role is critical in driving the bank's digital transformation, ensuring secure, seamless, and innovative digital experiences across all customer-facing channels, while also modernizing and managing the bank's payment infrastructure.
Primary Responsibilities:
Lead the strategic roadmap for digital banking platforms including online banking, mobile apps, ATMs, and emerging digital interfaces. Ensure digital channels are scalable, secure, and aligned with customer expectations and regulatory requirements. Oversee the integration of digital channels with core banking systems and third-party fintech solutions.
Direct the modernization and management of payment systems including ACH, wire transfers, real-time payments (RTP), P2P, bill pay, and card services. Collaborate with treasury, operations, and compliance teams to ensure payment systems meet business needs and regulatory standards. Evaluate and implement new payment technologies and
partnerships.
Ensure robust architecture and infrastructure for digital and payment platforms, including APIs, cloud services, and cybersecurity protocols. Partner with enterprise architects and infrastructure teams to ensure high availability, performance, and disaster recovery capabilities.
Champion a user-centric approach to digital design and functionality. Leverage analytics, customer feedback, and market trends to drive continuous improvement and innovation. Implement omnichannel strategies to ensure a consistent and personalized customer experience.
Ensure all digital and payment systems comply with banking regulations (e.g., FFIEC, NACHA, PCI-DSS, GLBA). Collaborate with cybersecurity and risk teams to maintain secure environments and incident response readiness.
Lead and mentor a multidisciplinary team of IT professionals, including developers, product managers, QA engineers, and systems analysts. Foster a culture of innovation, accountability, and continuous learning.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
10
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent communication skills, both written and verbal
Excellent management skills
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to work and multi-task in a fast paced environment
Extensive experience in technology leadership roles within Agile frameworks, including responsibilities for team composition, performance, technology strategy, execution, and lifecycle management
Proven expertise in the development and delivery of customer-facing technologies, modern integrations, and cloud platforms where quality, scalability, and continuous availability are critical
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Strong practical foundation in cloud-native development and front-end technologies such as React, React Native, TypeScript, and JavaScript, along with experience consuming RESTful APIs
Familiarity with C#, ASP/ASP.Net, .NET Core, and SQL Server is a plus
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.