Case Manager

Remote • Posted 22 hours ago • Updated 22 hours ago
Contract W2
9 Months
No Travel Required
Remote
$25 - $30/hr
Fitment

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Job Details

Skills

  • Heavy writing and speaking with customers over the phone
  • Member complaint and grievance processing preferred

Summary

Immediate need for a talented Case Manager. This is a 09+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-22331

Pay Range: $25 - $30/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Requirements and Technology Experience:

  • Remote Options (Fully Remote, Partially Remote, Onsite): Telecommuter. First 2 weeks need to be in office. (might be only few day)
  • Required Level of Education and Preferred Level of Education: HS Diploma but Bachelors is preferred 
  • How many years of related experience are we looking for in our ideal candidate? 6 years customer service. 
  • Heavy writing and speaking with customers over the phone. 
  • Microsoft excel, word, really help. 
  • Expected Shift: M-F Normal business hours 8:30-5pm. 
  • Member complaint and grievance processing preferred. 
  • Competent working knowledge of client Health Plan benefits plan/contracts/systems strongly preferred.
  • Educational requirement - high school diploma or GED required. Some college preferred. 
  • Notes: Ramp up: 90 days is when they typically ramp up, so ideally no vacations please... 1 or 2 days is okay
  • Equipment: Aruba router, CPU/ laptop, 1 monitor (with laptop), 2 monitors for CPU
  • Hardwire this, so desk is required at home
  • Experience: Min level of experience - 4 years in healthcare and 7 years in total (that''s their conversion requirement)
  • Letter writes and customer service is important
  • Expected Shift: M-F Normal business hours 8:30-5pm PST with opportunities for overtime 5 hours/week. Possibly weekends as required depending on operational need.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: pyrmid
  • Position Id: 26-22331
  • Posted 22 hours ago
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