POTS Technician

Top Required Skills

• 5+ years of experience in the cable or telecommunications industry, with a strong background in legacy telephony, including POTS lines, DMARC, copper circuits, and traditional phone systems
• Proven experience running, installing, terminating, testing, and troubleshooting low-voltage copper cabling (Cat5/Cat6)
• Customer-facing experience with the ability to communicate professionally in secure and commercial environments
• Strong hands-on experience with POTS copper line testing and troubleshooting

Nice-to-Have Skills

• Trouble ticket management
• Telephony and telecommunications systems
• VoIP
• Structured cabling
• Fiber optics experience (training available)

Job Description
This technician will support an existing team, focusing on MAC (Move, Add, Change) activities and new construction projects. While much
of the infrastructure is transitioning to VoIP, this role will primarily support emergency and classified hardline systems that will remain copper-based.
Responsibilities include responding to daily trouble tickets, assisting with disconnects, provisioning new POTS lines, and supporting the MAC
team during downtime. The technician will work extensively with DMARC and communication rooms, identifying copper circuits, client and provider demarcations, and performing testing and troubleshooting using butt sets, tone generators, multimeters, probes, and similar tools.
The role also includes exposure to VoIP installations, emergency service lines, elevator phones, and carrier-provided telephony
systems. Fiber experience is a plus, but the position is primarily copper-focused, with opportunities to train and grow into fiber work.
technicians on POTS lines, phone systems, and telephony, and assist with structured cabling and MAC work during slower periods. Ideal candidate would be someone who has previously worked at Verizon or AT&T.

Additional Qualifications

• Strong work ethic and reliability
• Ability to follow direction and work independently
• Flexibility with work hours when required
• Professional demeanor suitable for customer-facing and secure environments

Contract Details & Location

• Long-term contract with a strong history of conversion to full-time employment
• Guaranteed 6 months, with potential extensions based on performance
• Primarily based at a main campus location, with occasional work at additional regional sites

Work Environment & Schedule

• Commercial and secure work environments
• Team-based setting (2-3 technicians)
• Supportive and collaborative management
• Monday-Friday, day shift
  • Typical hours: 6:00am - 3:00pm
  • Flexibility for maintenance windows is a plus

Employee Value Proposition (EVP)
This organization is a large and well-established communications and engineering vendor with a strong regional presence.
They offer:

• Long-term stability and growth opportunities
• Strong history of hiring contractors full-time
• Fiber training and continued skills development
• Excellent company culture
• Benefits upon conversion including 401(k), ESOP, PTO, and comprehensive benefits
• Consistent work location and exposure to high-profile commercial and government projects

Business Impact
This role is critical to supporting hardline and classified communication systems. Without dedicated support, service disruptions
could impact mission-critical operations. The organization is also expanding its ISP and infrastructure services, creating continued demand and long-term
opportunity for this position.
Job Type & Location
This is a Contract to Hire position based out of Glen Burnie, MD.
Pay and Benefits
The pay range for this position is $33.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Glen Burnie,MD.
Application Deadline
This position is anticipated to close on Apr 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.