AV Service Technician- (Greater Boston)

AV Service Technician (Level 3)

Location: Greater Boston Area with travel into Southern NH
Type: 6-Month Contract with Potential Extension
Client: Leading Audiovisual Integration Firm

Overview

The AV Service Technician will provide advanced troubleshooting, repair, and optimization of integrated audiovisual systems across customer sites in Massachusetts and Southern New Hampshire. This role supports both scheduled service visits and rapid-response tickets, ensuring systems perform reliably and meet customer expectations.
Daily travel within the region is required.

Key Responsibilities
Travel daily to customer sites to diagnose and resolve AV system issues
Troubleshoot audio, video, control, UC platforms, and AV-over-IP components
Use Crestron Toolbox for device checks, updates, and system verification
Load system files onto control processors and make necessary adjustments during service visits
Open, adjust, and save DSP files (gain, routing, EQ, etc.) using Biamp or similar platforms
Perform firmware updates and device resets across AV hardware
Verify system wiring, network configuration, and signal flow paths
Read and interpret AV drawings and documentation while troubleshooting
Provide clear, professional communication with clients and internal stakeholders
Submit daily service notes, ticket updates, and follow-up documentation
Assist with punch-list tasks and project service calls as needed

Required Skills & Experience
3-5+ years of hands-on AV field service or installation experience
Strong troubleshooting ability across AV, control, and networked systems
Experience working with Crestron/Extron/AMX/Cisco/Poly environments
Ability to load and adjust system files on Crestron and Biamp systems during service work
(This is a mandatory requirement.)
Familiarity with DSP platforms such as Biamp/QSC/Shure
Ability to review and interpret AV system drawings and documentation
Professional communication skills and strong customer service mindset
Valid driver's license and reliable transportation

Physical Requirements
Ability to climb ladders repeatedly
Ability to lift up to 60 lbs. unassisted
Ability to install equipment overhead
Adequate visual acuity for cable termination and detail-oriented work

Preferred Certifications
AVIXA CTS (highly preferred)
Biamp Tesira certification
Crestron CTI training
Dante Level 1-3
Any additional manufacturer certifications

Compensation

Compensation is based on experience, technical skill level, and relevant certifications.

Job Type & Location
This is a Contract position based out of Boston, MA.
Pay and Benefits
The pay range for this position is $35.00 - $48.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Boston,MA.
Application Deadline
This position is anticipated to close on Feb 19, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.