Responsibilities:
Performs basic setup, installation, and configuration of operating systems, including networking
hardware and software components.
• Designs, builds, and implements functional network infrastructure, including LAN, WLAN, and
WAN to support organizational needs.
• Monitors, diagnoses, and resolves common operating system problems to maintain system
performance and reliability.
• Assist with troubleshooting, maintenance, and repair of operating systems and applications,
ensuring minimal disruption to users.
• Supports backup and recovery processes to protect data integrity and ensure business
continuity.
• Assists in evaluating and recommending various software and hardware solutions to meet user
needs and enhance operational effectiveness.
• Regular and reliable attendance is required as an essential function of the position.
Qualification:
Associate’s Degree in Computer Science, Computer Information Systems, Business
Administration, Mathematics, or a related field.
• Two (2) years of information technology experience in advanced support of switches, routers,
firewalls, controllers, access points, network appliances and monitoring tools.
• CompTIA Network+ or Cisco CCNA./ Cisco CCIE
• Or equivalent combination of education, training, and experience.
• Must possess a valid Florida Driver License.
• This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
Skills:
Knowledge of network switching environments, routers, wireless technologies, and Voice over
Internet Protocol (VoIP) systems.
• Knowledge of IP schemas and subnetting and design.
• Knowledge of vulnerability identification and remediation techniques to maintain network
security and integrity.
• Knowledge of datacenter configuration, and storage system technologies, including iSCSI, Fiber
Channel, DAS, and NAS, to enhance data management capabilities.
• Ability to communicate effectively orally and in writing.
• Ability to establish and maintain effective working relationships with others within and outside
the Authority.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to provide outstanding customer service, serve the public, and represent the Authority
with courtesy and professionalism.
Physical Abilities:
Standing, walking & sitting up to 6 hours per day
• Frequent lifting up to 60 Ibs
• Frequent bending, stooping, pushing, pulling, dragging, climbing, reaching over-head, kneeling &
crawling
• Continuous typing
• Occasional use of car/light truck
• Occasional use of power tools