Hiring - Storage SME - Remote - W2 Only

Remote • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • EMC
  • Netapp
  • SAN
  • NAS
  • Storage

Summary

Role: Storage SME

Locations: 100% Remote

Duration: 12+ Months Contract

Pay Rate: $55/Hr on W2

Position Summary:

  • This position is responsible for advanced administration and support of enterprise storage.
  • This role focuses on NetApp storage environments (FAS, ONTAP), multi-vendor storage platforms, and cross-platform system administration.
  • The consultant ensures high availability, performance optimization, and operational excellence, while supporting ITIL-based service management processes.

Key Responsibilities:

Storage & Infrastructure Management:

  • Administer and support NetApp FAS systems and NetApp ONTAP environments
  • Provide advanced support for NAS and SAN architectures, including provisioning, zoning, and performance optimization
  • Manage EMC storage platforms and interoperable storage environments
  • Perform capacity planning, replication, backup integration, and disaster recovery setup
  • Use NetApp Active IQ Unified Manager (AIQUM) for proactive monitoring, performance analysis, alerting, and reporting
  • Troubleshoot complex storage issues and implement performance tuning improvements

Identity & Authentication:

  • Configure and support authentication protocols including:
  • Kerberos
  • LDAP
  • Integrate infrastructure systems with directory services and access control frameworks

IT Service Management (ITSM)

Support ITIL processes including:

  • Incident Management timely diagnosis and resolution of infrastructure incidents
  • Problem Management root cause analysis and implementation of permanent fixes
  • Utilize ServiceNow ITSM for ticket tracking, workflow automation, and reporting
  • Maintain comprehensive documentation for incidents, changes, and system configurations

Required Qualifications:

  • Bachelor s degree in IT, Computer Science, or related field (or equivalent experience)
  • 5-7 years of experience in infrastructure and storage
  • Strong hands-on experience with:
  • NetApp ONTAP and NetApp FAS
  • NetApp Active IQ Unified Manager (AIQUM) monitoring and analytics
  • SAN/NAS storage environments
  • Windows Server and Linux (Red Hat) administration
  • Experience supporting EMC storage systems
  • Proficiency with Microsoft PowerShell scripting

Preferred Qualifications:

  • Familiarity with ServiceNow ITSM platform and ITIL processes
  • Knowledge of enterprise authentication protocols (Kerberos, LDAP)
  • Relevant certifications (preferred):
  • NetApp Certified Professional (NCDA/NCIE)
  • Microsoft Certified
  • Red Hat Certified Engineer (RHCE)

Key Skills:

  • Advanced troubleshooting and root cause analysis
  • Strong knowledge of storage performance and monitoring tools (AIQUM)
  • Ability to manage complex, multi-platform environments
  • Strong communication and documentation skills
  • Ability to work in high-availability, mission-critical environments

Work Environment:

  • Enterprise IT infrastructure environment (remote)
  • Participation in on-call rotation for critical infrastructure support

Success Metrics:

  • Storage and system uptime and performance
  • Reduction of recurring issues through effective problem management
  • Efficient capacity and performance optimization using AIQUM insights
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10120856
  • Position Id: 8987145
  • Posted 7 hours ago
Contact the job poster
Nishant Sharma

Nishant Sharma

Managing Director @ Empower Professionals
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