Senior Product Manager - Identity Verification

Ready to be pushed beyond what you think you're capable of?

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.

To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.

Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

• Team/ Role:
  
  Sitting within Platform PG, the Identity Verification (IDV) team operates Coinbase's centralized identity verification platform, delivering the most trusted forms of customer identity verification in a secure, scalable, and developer-friendly way. IDV is critical to Coinbase's compliance posture (KYC/AML) and security posture (ensuring the person accessing an account is the legitimate account holder). This role will own the end-to-end IDV platform, including vendor integrations, document capture SDKs, decisioning logic, fraud detection, and the platformization roadmap that enables seamless adoption by any Coinbase product.
  
  What you'll be doing (ie. job duties):
  
  • Own the end-to-end Identity Verification platform strategy, roadmap, and execution
  • Drive platformization efforts to enable CUJ owners to configure IDV requirements, decision rules, and vendor preferences self-serve
  • Manage vendor relationships and optimize routing across IDV vendors (Onfido, Au10tix, Persona, etc.) to maximize success rates, minimize fraud, and optimize costs
  • Lead initiatives to combat synthetic fraud and AI-generated identity attacks through new detection features, challenges, and e-ID integrations
  • Deliver composable IDV components (document collection, liveness, facematch, motion) that can operate independently for various CUJs
  • Partner closely with Engineering, Design, Risk, Compliance, and CX to deliver world-class IDV experiences
  • Define and track key metrics including IDV success rates, fraud rates, P90 processing time, and contact rates
  • Build and ship developer-friendly APIs, SDKs, testbench tooling, and observability to accelerate product team integrations
  
  What we look for in you (ie. job requirements):
  
  • 7+ years of product management experience, with significant experience in Identity, Verification, Trust & Safety, or adjacent domains
  • Experience building and scaling platform products with self-serve configuration, APIs, and SDKs
  • Strong technical aptitude with the ability to partner effectively with engineering on complex backend systems and vendor integrations
  • Experience with vendor management, including performance evaluation, contract negotiation, and multi-vendor routing optimization
  • Demonstrated ability to balance competing priorities across fraud prevention, user experience, and cost optimization
  • Strong analytical skills with experience defining and tracking success metrics
  • Excellent written and verbal communication skills; ability to influence cross-functional stakeholders
  • Experience working in a regulated environment (fintech, payments, or similar)
  
  Nice to haves:
  
  • Experience with document verification, biometrics, liveness detection, or e-ID technologies
  • Experience with ML-powered fraud detection or synthetic identity detection
  • Crypto, blockchain, or fintech experience
  • Experience with international market expansion and geo-specific compliance requirements

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Annual base salary range (excluding equity and bonus):

$207,485-$244,100 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com