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IT Support Specialist 3

Conyers, GA, US • Posted 3 hours ago • Updated 3 hours ago

Contract W2

12 Months

On-site

Depends on Experience

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

IT SUPPORT SPECIALIST
DESKTOP SUPPORT
SERVICENOW
WINDOWS 10/11
ACTIVE DIRECTORY
AWS CLI
TERRAFORM
TCP/IP
A+
NETWORK+
CLOUD+

Summary

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there''s a fit worth exploring. I came across your profile, and something stood out.

Job Title: IT Support Specialist 3

Location: Metro Atlanta, GA (Onsite)
Duration: 12 Months

Job Overview

We are seeking an experienced IT Support Specialist 3 to provide technical support for end users and maintain desktop systems, business applications, and IT infrastructure. This role involves troubleshooting hardware, software, Windows systems, networking, and cloud-related technologies while ensuring timely resolution of support requests through ServiceNow. The ideal candidate should have strong desktop support experience, excellent customer service skills, and experience with enterprise IT environments.

Key Responsibilities

Provide onsite and remote technical support to end users.
Troubleshoot hardware, software, Windows 10/11, and network issues.
Manage and resolve ServiceNow support tickets.
Support desktops, laptops, printers, scanners, and other peripherals.
Administer Active Directory, DNS, DHCP, and Group Policy.
Troubleshoot TCP/IP connectivity issues.
Support cloud environments using AWS CLI and Terraform.
Assist with video conferencing, A/V equipment, and mobile devices.
Respond to production incidents and perform root cause analysis.
Collaborate with the IT Infrastructure team and recommend technical improvements.

Required Skills & Qualifications

Bachelor''s degree with 3+ years of experience, Associate''s degree with 5+ years, or equivalent experience.
2–3+ years of IT/Desktop Support experience.
Experience with ServiceNow.
Strong knowledge of Windows 10/11, Active Directory, DNS, DHCP, and Group Policy.
Experience troubleshooting TCP/IP networking issues.
Experience with AWS CLI and Terraform.
Professional certification such as A+, Network+, Cloud+, or equivalent (required).
Strong communication, troubleshooting, and customer support skills.

Preferred Skills

Experience supporting cloud infrastructure.
Knowledge of automation and infrastructure provisioning.
Experience with video conferencing and A/V systems.
Experience with production support and incident management.
Ability to identify process improvements and learn new technologies quickly.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90941473
Position Id: 26-16705
Posted 3 hours ago

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Conyers, Georgia

•

Today

Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position? Direct client Req:: Need Sr Sr IT Support Specialist (Cloud & Infrastructure Support) ,Onsite, GA PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM ! Job Description: *Must Be Local to Metro Atlanta* **Professional certification (e.g., A+, Network+, Cloud+ or eq

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Third Party, Contract

Depends on Experience

IT Support Specialist 3

Conyers, Georgia

•

Today

Role: IT Support Specialist 3 Location: Conyers, GA (Onsite) Duration: 12+ months Job Description: Skill Matrix: Skill Required / Desired Years Bachelor's degree from an accredited college or university in a related field such as computer and information technology, computer science, software required Knowledge of basic network troubleshooting. 3 years required Knowledge of Microsoft Windows Active Directory Domain Name Service and Dynamic Host Configuration Protocol. 2 years required Experience

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Contract, Third Party

Depends on Experience

Hiring: IT Support Specialist 3 for Conyers, GA (Onsite)

Conyers, Georgia

•

Today

Role: IT Support Specialist 3 Location: Conyers, GA (Onsite) - Locals only Duties and Responsibilities: This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Experience providing operations support to triage production incidents and engage with respective partners to restore services and post incident review

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Third Party, Contract

IT Support Specialist

Conyers, Georgia

•

Today

This position seeks an IT Support Specialist who will maintain business applications and critical infrastructure and provide management and support for additional systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Experience providing operations support to triage production incidents and engage with respective partners to restore services and post-incident review to prevent future occurrences. This position will require an individual who is willing to continuously learn and remain cu

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$25

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IT Support Specialist 3

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Summary

Job Title: IT Support Specialist 3

Job Overview

Key Responsibilities

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Preferred Skills

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