Omni Functional Lead

Hi,

Please find the detailed job description for the role below. If you are interested and feel it's a good fit, kindly share your updated resume.

Job Title: Omni Functional Lead

Location: Charlotte, NC - Remote

Job Description -

•Solution Design & Gap Analysis: Map client business requirements to FIS Omni product capabilities, identifying and defining any necessary system changes or custom enhancements.

•System Configuration: Configure core processing workflows, product rules, and system parameters in the Omni platform to support target operating models.

•Requirements Workshops: Lead discovery sessions with client stakeholders to gather specifications, process flows, and business test scenarios.

•Testing & Validation: Partner with development and QA teams, guide clients through User Acceptance Testing (UAT), triage defects, and assist with go-live preparation.

•Training & Enablement: Deliver knowledge transfer, process documentation, and training to ensure strong user adoption and operational readiness.

•System Optimization: Proactively help financial institutions optimize the Omni platform to improve processing efficiency, ensure regulatory compliance, and reduce delivery risk.

•Experience: Typically, 10+ years in financial services, Retirements operations, or technology consulting, specifically with migration and/or transformation.

•Product Knowledge: Hands-on experience with FIS Omni core retirement products (Omni Plus, Omni Pay etc.).

•Soft Skills: Exceptional stakeholder management, conflict resolution, and executive-level communication skills

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.