IT Support Engineer

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Contract Independent
6 Months
No Travel Required
Remote
$45 - $50/hr
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Dice Job Match Score™

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Job Details

Skills

  • Amazon Web Services
  • Analytics
  • JIRA
  • Management
  • IT Asset Management
  • IT Service Management
  • Build Automation
  • Cloud Computing
  • Multi-factor Authentication
  • Onboarding
  • Master Data Management
  • Mobile Device Management
  • Service Management
  • ServiceNow
  • SSO
  • SaaS
  • Scripting
  • Service Desk
  • Provisioning
  • Python
  • Reporting
  • SQL
  • Technical Support
  • Tier 1
  • Windows PowerShell
  • Workflow

Summary

Job Title: IT Support Engineer
Location: Remote 
Duration: 6+ Months Contract
Client - SONATA
 
 
Role summary
Deliver end-user IT support and service-desk operations, administering cloud and SaaS identity,
endpoints and access for a fully distributed workforce.
 
Key responsibilities
•Provide tier 1–2 support, endpoint management and onboarding/offboarding.
•Administer SaaS and cloud identity/access (SSO, MFA) and IT asset management.
•Build automation and scripts to streamline support and provisioning workflows.
•Service Desk lead track: manage queue, SLAs, ticketing operations and a small support team.
 
Skills
•AWS / cloud admin  •  Scripting (Python)  •  SQL (basic)
•Familiarity with cloud/SaaS administration (incl. AWS), scripting for automation
(Python/PowerShell), and basic SQL for reporting and ticket analytics.
•ITSM tooling (ServiceNow, Jira Service Management).
•MDM/endpoint tools (Jamf, Intune).
•Identity platforms (Okta, Google Workspace).
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172939
  • Position Id: 9004358
  • Posted 2 hours ago

Company Info

About UniqueHire Consulting LLC

UniqueHire is a digital transformation IT consulting & services company established in 2014 by recruitment leaders in industry who comes with rich experience in Corporate and consulting. We provide cutting edge IT consulting and Professional Services to varied clients.

We are committed to build organizations with professional talents who can help our clients to compete in the global market. We provide solutions for the human resource needs of our clients through long-term client relationships built on experience, insight and teamwork. We have a multifaceted team of consultants who are highly experienced and specialize in the vertical they serve.

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Contact the job poster
AM

Arif Mohd

Recruiter @ UniqueHire Consulting LLC
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